Product Delivery Manager

Next Frontier Capital; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

J.P. Morgan Chase & Co. is seeking a Product Delivery Manager to drive predictable, high-quality delivery outcomes and contribute to the broader Agile transformation.

This role partners closely with Product, Technology, and cross-functional stakeholders to improve flow, increase transparency, and embed Agile practices at team and program levels. The ideal candidate can operate as an Agile Lead / Scrum Master when needed and is comfortable with delivery governance, dependency management, and

Qualifications

• Experience as Scrum Master or Agile Lead.
• Proven delivery management in product/tech with multiple workstreams.
• Ability to influence and facilitate with diverse stakeholders.
• Track record of improving delivery outcomes using data.

Responsibilities

• Serve as Agile Lead/Scrum Master for multiple teams and coach on Agile principles.
• Own end-to-end delivery planning, milestones, risks, and release readiness.
• Contribute to Agile transformation initiatives and tooling.
• Partner with Product Owners, Engineering, Design, Data, and Risk to align priorities.
• Establish and maintain delivery metrics and provide clear status to leadership.
• Identify bottlenecks and drive improvements to speed and quality.
• Coordinate dependencies across teams and platforms.

Skills

Scrum Master

Agile leadership

Delivery management

Stakeholder management

Coaching teams

Data-driven delivery

Tools

Jira

Confluence

Job description

Key Responsibilities

• Agile leadership & coaching: Serve as an Agile Lead/Scrum Master for multiple teams—facilitate Agile ceremonies, coach teams and stakeholders on Agile principles, and reinforce healthy team norms.
• Delivery execution: Own end-to-end delivery planning and execution—scope, milestones, capacity, dependencies, risks/issues, and release readiness.
• Transformation enablement: Contribute to Agile transformation initiatives (ways of working, operating model changes, metrics, tooling), helping teams adopt consistent practices and improve maturity over time.
• Stakeholder management: Partner with Product Owners/Managers, Engineering leads, Design, Data, Operations, and Risk/Control partners to align priorities, manage trade-offs, and ensure clear decision-making.
• Metrics & transparency: Establish and maintain delivery/flow metrics (e.g., throughput, cycle time, predictability, quality signals), and produce clear status and insights for leadership.
• Continuous improvement: Identify bottlenecks and systemic issues, lead retrospectives beyond the team level, and drive actionable improvements to increase speed and quality sustainably.
• Cross-team coordination: Manage dependencies across teams and/or platforms; coordinate integrated planning and delivery across multiple workstreams where required.
• Governance & controls (as applicable): Ensure delivery artifacts and routines support required governance, documentation, and control expectations.

Required Qualifications

• Experience as a Scrum Master and/or Agile Lead, and strong understanding of Agile delivery practices (Scrum, Kanban, Lean fundamentals).
• Proven delivery management experience in a product and technology environment (multiple workstreams, dependencies, and stakeholder groups).
• Ability to influence without authority; strong facilitation, conflict resolution, and communication skills.
• Demonstrated track record improving delivery outcomes (predictability, cycle time, quality, team health) using data and practical interventions.
• Comfort working in a regulated / controlled environment with multiple stakeholders and governance touchpoints.
• Strong organizational skills—can manage competing priorities, ambiguity, and shifting timelines.

Preferred Qualifications

• Certifications: CSM/PSM, SAFe (SSM/SA/POPM), ICAgile (or equivalent).
• Experience supporting Agile transformation at scale (multi-team, program, or portfolio level).
• Familiarity with Agile tooling and reporting (e.g., Jira/Confluence) and practical metric design.
• Experience with modern product delivery practices (discovery-to-delivery, OKRs, experiment-driven delivery).

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Job Summary The Product Delivery Manager will drive predictable, high-quality delivery outcomes while contributing to the broader Agile transformation. This role partners closely with Product, Technology, and cross-functional stakeholders to improve flow, increase transparency, and embed Agile practices at team and program levels. The ideal candidate can operate as an Agile Lead / Scrum Master when needed and is equally comfortable with delivery governance, dependency management, and continuous improvement.