The Project Manager leads and delivers medium-to-large-scale, high-impact initiatives across a hybrid delivery environment, with a strong emphasis on client-facing project delivery alongside Agile and product-based work. The role requires end-to-end accountability for project planning and execution while also enabling Agile delivery and transformation initiatives.
Key Responsibilities
- Delivery & Project Leadership
- Serve as single point of accountability for multiple concurrent initiatives across client-facing and internal projects. Acting as Agile delivery lead where appropriate.
- Lead plan-driven, hybrid projects with clear scope, schedule, cost, quality, and risk baselines.
- Develop and maintain project plans, critical paths, dependency maps, and governance artifacts.
- Manage formal change control, risk, issue, and decision logs to protect delivery commitments.
- Provide clear, consistent status reporting to senior stakeholders and clients.
- Ensure on-time, on-budget, high-quality delivery in fast-paced environments.
- Facilitate Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
- Partner with Business Analysts on backlog readiness and prioritization.
- Track delivery metrics to support transparency and continuous improvement.
- Agile Enablement
- Support Agile and delivery transformation initiatives across teams.
- Coach teams and stakeholders on Agile principles and hybrid delivery practices.
- Identify opportunities to improve delivery maturity and team effectiveness.
- Contribute to evolving delivery standards, playbooks, and best practices.
- Stakeholder & Client Management
- Lead delivery in high-touch, client-facing environments with fixed timelines and high visibility.
- Proactively manage expectations through structured communication and escalation.
Education
- Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering) preferred.
- Nice to have: Professional certifications such as PMP (Project Management Professional), CSM (Certified ScrumMaster), PSM (Professional Scrum Master), SSM (SAFe Scrum Master) or equivalent Agile and project management credentials.
Experience
- 5+ years in project management or delivery leadership roles.
- Experience delivering both hybrid and Agile projects.
- Demonstrated client-facing delivery experience in fast-paced environments.
- Proven ability to manage multiple demanding client projects concurrently.
- Hands‑on experience with Jira, Confluence, MS Project and MS Excel.
Skills & Competencies
- Strong foundation in traditional project management disciplines.
- Solid understanding of Agile frameworks (SAFe, Scrum, Kanban).
- Ability to operate under pressure with demanding stakeholders and adapt as necessary.
- Demonstrates resiliency in adapting to frequent changes and evolving client demands, ensuring project continuity and success.
- Excellent communication, facilitation, and analytical skills.