Product Delivery Lead: US User Enablement

Angove Partners Limited; New York (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

Angove Partners Limited is hiring a Product Delivery Associate in New York. You’ll work with US underwriting and claims teams to understand workflows, then bring pain points to the VP, Tech Strategy and developers. You’ll own the rollout end to end and ensure thorough user testing.

This role sits in a small team and the successful candidate will turn user feedback into actionable stories, maintain the backlog, and coordinate releases with training and communications for US users.

Qualifications

• 3–6 years in BA/product/change/operations within software, consultancy, insurance, financial services, or legal sectors.
• Ability to follow technical discussions with developers and write clear, testable requirements.
• Experience planning and running user testing and software rollouts.
• Insurance or transactional experience is a plus but not required; ability to learn complex workflows quickly.
• Proven track record of collaborating with technical teams and influencing without authority.

Responsibilities

• Spend regular time with US users to capture pain points and improvement ideas.
• Turn feedback into user stories and maintain a shared backlog with the dev team.
• Prioritize work with VP, Tech Strategy and developers based on impact.
• Plan and deliver releases to US users, including communications and training.
• Organize user acceptance testing and support users hands‑on during it.
• Observe issues with users and investigate with developers.
• Report changes and adoption/feedback to users and team.
• Maintain release notes, user guides, and records of requirements/decisions.

Skills

Business analyst experience

Product/change expertise

Software industry experience

Collaborative with tech teams

Requirements writing

User testing & rollout planning

Insurance/Transactional domain

Job description

Angove Partners Limited is hiring a Product Delivery Associate in New York. You’ll work with US underwriting and claims teams to understand workflows, then bring pain points to the VP, Tech Strategy and developers. You’ll own the rollout end to end and ensure thorough user testing.

This role sits in a small team and the successful candidate will turn user feedback into actionable stories, maintain the backlog, and coordinate releases with training and communications for US users.