Remote Product Deployment Lead – Change & Adoption

Ascend; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Ascend is seeking a Product Deployment Lead to drive adoption of its products across partner firms. You will own deployments end-to-end, partner with CEOs and CGOs to align on goals, and deliver training and enablement materials to ensure successful rollouts.

You will collaborate with product, engineering, and services teams, document processes, and measure adoption metrics to guide strategic decisions. The role is remote with quarterly in-person gatherings in the U.S. or Canada.

Qualifications

• 4+ years deploying, implementing, or rolling out software products.
• Proven change management experience to drive adoption of tools and workflows.
• Experience communicating with senior leaders (CEOs, executives).
• Sound judgment balancing firm needs, product details, and business goals.
• Hands-on, execution-focused and detail-oriented.
• Experience partnering cross-functionally with product, engineering, and operations teams.
• Strong written and verbal communication; familiar with AI concepts.

Responsibilities

• Lead and execute product deployments with partner firms from planning through release and adoption.
• Own the change management approach and recommend pivots when outcomes vary.
• Engage partner firm leaders (CEOs, CGOs) to explain goals and timelines.
• Create and deliver training materials, validate new features, and communicate roadmap updates.
• Contribute to deployment playbooks and evolve processes as the team grows.
• Collaborate with product managers, engineers, and partner services teams on initiatives.
• Provide senior input to deployment decisions and ensure alignment with business goals.
• Define, monitor, and report adoption metrics to Ascend leadership.

Job description

Ascend is seeking a Product Deployment Lead to drive adoption of its products across partner firms. You will own deployments end-to-end, partner with CEOs and CGOs to align on goals, and deliver training and enablement materials to ensure successful rollouts.

You will collaborate with product, engineering, and services teams, document processes, and measure adoption metrics to guide strategic decisions. The role is remote with quarterly in-person gatherings in the U.S. or Canada.