Product Delivery Lead - Agile, AI & Customer Value

J.P. Morgan Chase & Co.; Wilmington (DE); On-site; USD 75,000 - 105,000; Full time

Job summary

JP Morgan Chase in the United States seeks a Product Delivery Associate to help teams plan work, clarify requirements, manage delivery artifacts, and monitor outcomes across the product delivery lifecycle.

You will work with product managers and cross-functional partners to drive agile ceremonies, maintain backlog readiness, and ensure risk, controls, and compliance are integrated into delivery, while adopting responsible AI practices.

Qualifications

• Agile practices: drive predictable agile execution by keeping intake/backlog ready and supporting planning/review/retro cadences.
• PDLC management: maintain discovery-to-release traceability and core artifacts; coordinate quality gates and releases.
• OKR definition: translate work into measurable outcomes; maintain lightweight review cadence; flag risk early.
• AI literacy: write prompts/constraints, evaluate outputs, check for accuracy, bias, and alignment to standards.
• Stakeholder management: operate across groups, align expectations and decision rights.
• Cross-functional collaboration: co-create plans, manage dependencies, resolve conflicts.
• Customer centricity: prioritize decisions based on customer needs and value.
• Escalation management: surface risks early and drive closure to prevent delays.
• Risk, controls, and compliance management: follow controls and documentation steps; raise issues appropriately.

Responsibilities

• Partner with Product Managers and cross-functional teams to support delivery planning, execution, and refinement of work aligned to customer needs.
• Apply agile practices to manage ceremonies, planning, review, and backlog throughput.
• Support requirements gathering and documentation; translate inputs into clear delivery-ready requirements.
• Assist with PDLC artifacts and traceability from discovery through release, ensuring auditable delivery.
• Track delivery progress against OKRs and contribute to transparent status reporting, risks/issues tracking, and escalation when needed.
• Demonstrate responsible AI literacy to support analysis and delivery work and review AI outputs for accuracy.
• Contribute to continuous improvement by identifying friction points and improving delivery quality.
• Apply risk, controls, and compliance awareness in day-to-day delivery activities, escalating concerns appropriately.

Skills

Agile practices

PDLC management

OKR definition

AI literacy

Stakeholder management

Cross-functional collaboration

Customer centricity

Escalation management

Risk, controls, compliance management

Job description

JP Morgan Chase in the United States seeks a Product Delivery Associate to help teams plan work, clarify requirements, manage delivery artifacts, and monitor outcomes across the product delivery lifecycle.

You will work with product managers and cross-functional partners to drive agile ceremonies, maintain backlog readiness, and ensure risk, controls, and compliance are integrated into delivery, while adopting responsible AI practices.