Product Delivery Lead — Loan Servicing & AI Enablement

JP Morgan Chase; Newark (DE); Presencial; USD 150.000 - 230.000; Jornada completa

Descripción de la vacante

JPMorgan Chase is seeking a Vice President, Product Delivery Manager within Wholesale Lending Services to drive end-to-end delivery across a mission-critical loan servicing platform. You will partner with Business stakeholders, Operations, Technology, and risk partners to deliver well-controlled outcomes, using data insights to improve delivery and customer experience.

You will apply AI and automation to streamline workflows, manage dependencies, and mentor a team to raise delivery fluency while

Formación

• 5+ years of experience in product delivery or equivalent
• Proven ability to manage operational and change readiness activities
• Strong analytical and problem-solving skills with data literacy
• Experience delivering across release management and deployment processes
• Experience collaborating with Business, Operations, Technology, and risk functions to deliver outcomes
• Comfort operating in ambiguity and driving practical solutions
• Direct experience in syndicated loan servicing is preferred

Responsabilidades

• Lead end-to-end product delivery, including intake, dependency management, release management, and performance reporting
• Ensure adherence to risk, controls, compliance, and regulatory requirements across changes
• Manage timelines and resources, escalate blockers, and coordinate with stakeholders
• Translate customer and platform needs into delivery plans aligned to priorities
• Manage vendor relationships and service outcomes as applicable
• Use data and metrics to identify trends, measure delivery performance, and recommend improvements
• Apply structured problem-solving to complex delivery challenges and drive solutions
• Promote standardized best practices across teams and evolving processes
• Provide regular updates to senior stakeholders on progress, risks, and decisions
• Explore AI and automation to streamline workflows and accelerate analysis
• Mentor and develop delivery capabilities within the team

Conocimientos

Stakeholder management

Data analytics

Delivery leadership

Problem solving

Communication

Risk & controls awareness

Change readiness

Herramientas

Loan IQ

Descripción del empleo

JPMorgan Chase is seeking a Vice President, Product Delivery Manager within Wholesale Lending Services to drive end-to-end delivery across a mission-critical loan servicing platform. You will partner with Business stakeholders, Operations, Technology, and risk partners to deliver well-controlled outcomes, using data insights to improve delivery and customer experience.

You will apply AI and automation to streamline workflows, manage dependencies, and mentor a team to raise delivery fluency while