Senior Product Delivery & Operations Lead

JPMorganChase; Newark (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Senior Product Delivery Associate to drive the delivery of products in a stable, scalable way within cross-functional teams. You will enable continuous value delivery by partnering with Product Owners and technology teams across agile environments.

You will leverage AI-assisted tooling such as VS Code, LLM Suite, and M365 Copilot to draft and validate requirements, while ensuring adherence to risk, controls, and regulatory requirements.

Qualifications

• 3+ years of experience in product management or a related domain.
• Proven performance in product management or a related domain.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.
• Experience in Agile/Kanban environments and ceremonies.
• Experience writing and maintaining functional and non-functional requirements and acceptance criteria.
• Experience with production incident support and root-cause analysis.
• Familiarity with AI-assisted tooling to support requirements drafting and analysis.
• Strong analytical and problem-solving skills with a service mindset.
• Strong written and verbal communication skills and ability to translate concepts.

Responsibilities

• Collaborate with the Product Delivery Manager to execute delivery tasks and boost efficiencies.
• Support change management activities across partners and ensure regulatory compliance.
• Raise blockers to manage dependencies and secure resources.
• Work with experts to replicate scenarios, assess impact, design solutions, and test resolutions.
• Be the voice for users during production incidents and communicate status.

Skills

Product management

Agile/Kanban

Change management

Stakeholder collaboration

Requirements writing

Tools

VS Code

LLM Suite

M365 Copilot

Job description

JPMorganChase is seeking a Senior Product Delivery Associate to drive the delivery of products in a stable, scalable way within cross-functional teams. You will enable continuous value delivery by partnering with Product Owners and technology teams across agile environments.

You will leverage AI-assisted tooling such as VS Code, LLM Suite, and M365 Copilot to draft and validate requirements, while ensuring adherence to risk, controls, and regulatory requirements.