Product Delivery Manager - AI-Driven Loan Platform

JP Morgan Chase; Newark (DE); On-site; USD 180,000 - 260,000; Full time

Job summary

JP Morgan Chase in the United States seeks a Vice President, Product Delivery Manager in Wholesale Lending Services to lead end-to-end delivery across a mission-critical loan servicing platform, partnering with Business, Operations, Technology, and risk teams to deliver well-controlled outcomes.

You will use data and operational insights to improve delivery performance, manage dependencies and risks, and apply AI and automation to streamline execution.

Qualifications

• 5+ years of experience in product delivery or related domain.
• Experience driving operational management and change readiness.
• Proven ability to implement continuous improvement processes.
• Experience with release management and deployment strategies.
• Strong analytical and data literacy to translate metrics into actions.
• Ability to manage complex dependencies and risks in a regulated environment.
• Excellent communication with stakeholders and executive updates.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, and performance reporting.
• Manages change activities across partners ensuring risk, controls, and regulatory requirements are met.
• Monitors timelines, resources, blockers, and liaises with stakeholders to maintain delivery pace.
• Partners with Business, Operations, Technology, and risk functions to translate needs into delivery plans.
• Manages vendor relationships and delivery timelines where applicable.
• Uses data analytics to identify trends, measure performance, and recommend improvements.
• Applies structured problem-solving to complex delivery challenges and ensures practical solutions.
• Promotes standardized best practices across evolving processes and technologies.
• Delivers regular executive updates on progress, risks, and decisions needed.
• Explores approved AI and automation capabilities to streamline workflows and improve decision-making.
• Mentors teammates, delegates effectively, and strengthens delivery capabilities across the team.

Skills

End-to-end delivery

Stakeholder management

Release management

Data analytics

AI and automation

Risk and controls

Cross-functional leadership

Job description

JP Morgan Chase in the United States seeks a Vice President, Product Delivery Manager in Wholesale Lending Services to lead end-to-end delivery across a mission-critical loan servicing platform, partnering with Business, Operations, Technology, and risk teams to deliver well-controlled outcomes.

You will use data and operational insights to improve delivery performance, manage dependencies and risks, and apply AI and automation to streamline execution.