VP Product Delivery - Lending Platform & AI-Driven Ops

JP Morgan Chase; Lumbrook (DE); On-site; USD 170,000 - 210,000; Full time

Job summary

JP Morgan Chase is seeking a Vice President, Product Manager in Wholesale Lending Services to lead end-to-end delivery across a mission-critical loan servicing platform. You will partner with Business stakeholders, Operations, Technology, and risk partners to deliver well-controlled outcomes and use data to improve delivery performance and customer experience.

You will drive readiness, manage dependencies and risks, support adoption, and apply approved AI capabilities to streamline execution

Qualifications

• 5+ years of experience in product delivery or a relevant domain area.
• Ability to execute operational management and change readiness activities.
• Strong understanding of delivery and continuous improvement processes.
• Experience in product or platform-wide release management and deployment strategies.
• Strong analytical and problem-solving skills with data-driven decision making.
• Ability to manage complex dependencies, risks, and competing priorities in a regulated environment.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decisions, and reporting.
• Manages change activities across partners ensuring adherence to risk, controls, and regulatory requirements.
• Monitors timelines and dependencies, escalates blockers, ensures adequate resourcing, and liaises with stakeholders.
• Partners with Business stakeholders, Operations, Technology, and risk/control partners to translate needs into delivery plans aligned to priorities.
• Manages vendor relationships to align delivery timelines, dependencies, and outcomes.
• Uses data analytics and product metrics to identify trends, measure performance, and recommend improvements.
• Applies structured problem-solving to complex delivery challenges and drives practical solutions.
• Drives process consistency by implementing standardized best practices across evolving processes and technologies.
• Engages senior stakeholders with progress updates, risks, and decisions; resolves issues and conflicts.
• Explores approved AI and automation capabilities to streamline workflows and improve decision-making.
• Builds an inclusive culture by mentoring others and strengthening delivery capabilities across the team.

Skills

Product delivery

Change readiness

Stakeholder mgmt

Release management

Data literacy

Job description

JP Morgan Chase is seeking a Vice President, Product Manager in Wholesale Lending Services to lead end-to-end delivery across a mission-critical loan servicing platform. You will partner with Business stakeholders, Operations, Technology, and risk partners to deliver well-controlled outcomes and use data to improve delivery performance and customer experience.

You will drive readiness, manage dependencies and risks, support adoption, and apply approved AI capabilities to streamline execution