Product Chief of Staff: Strategy & Org Leader

Affirm; Boston (MA); On-site; USD 226,000 - 335,000; Full time

Benefits offered by this job

Health coverage

Flexible Spending Wallets

Paid time off

Employee stock purchase plan

Job summary

Affirm is seeking a Chief of Staff to the SVP of Product to scale the Product leadership function and drive strategic bets such as AI enablement across the organization. You will anchor people problems, own external product narrative, and ensure high-quality execution with clear ownership and faster decision cycles.

You will design rhythms, co-own hiring and budget with HRBP and Finance, curate leadership communications, and prepare executive briefings.

Qualifications

• 10+ years in roles that built product credibility and strategic-narrative chops: strategy with deep product partnership, or a prior CoS role to a senior product or engineering executive at a high-growth tech company
• A track record of running people processes at scale (hiring, calibrations, leveling, talent reviews) in a fast-growing organization
• Exceptional written communication: you can ghostwrite, synthesize narrative from raw inputs, and draft a board page that holds up under scrutiny
• Pattern-matching for organizational dysfunction: the muscle to spot a broken hiring funnel, a single point of failure, or a leadership gap before anyone names it
• Comfort operating with influence and without authority across senior leaders in Product, Engineering, Design, Revenue, Finance, and HR
• Strong analytical foundation and business acumen: fluent enough in product metrics, financials, and growth analytics to reason about tradeoffs without delegating every quantitative question

Responsibilities

• Design and run the product leadership rhythms (staff meetings, product reviews, all-teams, offsites): agenda architecture, pre-reads, decision capture, follow-through
• Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks with proactive solutions
• Partners with Technology Operations function to define and improve processes for roadmap planning, driving prioritization decisions, setting annual OKRs and tracking progress to goals throughout the year
• Own headcount planning and budget management alongside the Finance and HR Business Partners: annual planning, quarterly reforecasts, hire-prioritization tradeoffs
• Drive AI retooling and enablement, including running internal AI masterclasses for leadership and natively embedding AI-enabled processes across the function
• Curate the external product narrative (all-hands, written updates, major external talks): operate as a speechwriter, partnering with PR, comms, and brand
• Prepare executive briefings and leadership communications, and reduce decision latency across the Product leadership team
• Run a recurring org health pulse (engagement scores, regrettable attrition, leveling drift, manager effectiveness), escalating early signals before they become structural problems

Skills

Product leadership

Strategic narrative

Executive writing

People processes

Pattern recognition

Influence without authority

Analytical mindset

Job description

Affirm is seeking a Chief of Staff to the SVP of Product to scale the Product leadership function and drive strategic bets such as AI enablement across the organization. You will anchor people problems, own external product narrative, and ensure high-quality execution with clear ownership and faster decision cycles.

You will design rhythms, co-own hiring and budget with HRBP and Finance, curate leadership communications, and prepare executive briefings.