Product Applications Engineer — Deployment & Training

Sage Parts; Greenville (SC); Hybride; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

401(k) plan

Paid time off

Résumé du poste

Sage Parts is seeking a Product Support & Applications Engineer II to support product deployment, installation, and ongoing customer training. The role acts as a technical liaison to ensure customer satisfaction and product performance.

Candidates should have a bachelor's degree in Engineering and 5-8 years of relevant experience, with strong technical and customer service skills. This position offers a blend of office and fieldwork, requiring approximately 25-40% travel.

Benefits include medical, dental, 401(k), and paid time off.

Qualifications

• 5-8 years of experience in technical product support or related roles.
• Experience supporting industrial equipment or automation products.
• Strong customer service and relationship management skills.

Responsabilités

• Support customer onboarding and product installations.
• Document technical training and installation procedures.
• Collaborate with cross-functional teams for product implementation.

Connaissances

Technical aptitude

Troubleshooting skills

Customer service skills

Organizational skills

Formation

Bachelor's degree in Engineering or related field

Outils

Microsoft Office applications

CRM systems

ERP systems

Description du poste

Sage Parts is seeking a Product Support & Applications Engineer II to support product deployment, installation, and ongoing customer training. The role acts as a technical liaison to ensure customer satisfaction and product performance.

Candidates should have a bachelor's degree in Engineering and 5-8 years of relevant experience, with strong technical and customer service skills. This position offers a blend of office and fieldwork, requiring approximately 25-40% travel.

Benefits include medical, dental, 401(k), and paid time off.