Field Application Engineer - Pre-Sales & Training Expert

SunSource Company; Golden (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Heitek Automation, a SunSource company, seeks an Application Engineer to join our customer-facing engineering team in Golden, CO. You will provide pre- and post-sales support, perform product demonstrations, and help design solutions that meet customer needs.

The role requires 1–5+ years in engineering or technical support, a degree in engineering or related field, and willingness to travel to support customers and trainings.

Qualifications

• Bachelor's or Associate degree in Engineering or related field, or equivalent work experience.
• 1–5+ years in engineering, technical support, field service, or application role; industry experience preferred.

Responsibilities

• Field sales calls with the purpose of demonstrating new products and developing customer solutions.
• Collaborate with sales and customers to understand application requirements and recommend solutions.
• Gather technical information for discovery and solution development.
• Size and specify components for sales opportunities.
• Develop Scope of Work from discovery information for potential projects.
• Provide new-product training and ongoing training for customers.
• Troubleshoot and support customers via email, phone, or onsite.

Skills

Presentation skills

Communication

Interpersonal skills

Troubleshooting

Travel ability

Learn new software

Education

Associate or Bachelor in Engineering or related field

1–5+ years engineering/technical support experience

Job description

Heitek Automation, a SunSource company, seeks an Application Engineer to join our customer-facing engineering team in Golden, CO. You will provide pre- and post-sales support, perform product demonstrations, and help design solutions that meet customer needs.

The role requires 1–5+ years in engineering or technical support, a degree in engineering or related field, and willingness to travel to support customers and trainings.