Field Applications Engineer — Customer Solutions & Training

Nidec; San Jose (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

Nidec Corporation is seeking an Applications Engineer to support its U.S. organizations. You will provide hands-on technical support, guide product installations and configurations, and collaborate with sales and engineering to influence new features and solutions.

The role involves traveling up to 25% and presenting product demos, conducting trainings, and translating customer needs into solutions. A Mechanical or Electrical engineering background with strong communication is required.

Qualifications

• Bachelor’s degree in Mechanical, Electrical, or related Engineering.
• 5+ years of applications, technical support, or engineering experience.
• Strong problem-solving and customer-facing skills.
• Excellent communication abilities.
• Willingness to travel up to 25%.

Responsibilities

• Support customers during installation, integration, and configuration.
• Customize products based on technical requirements.
• Collaborate with sales and engineering to translate customer needs into solutions.
• Lead customer trainings and workshops.
• Document feedback to drive product improvements.
• Represent the product in demos, meetings, and trade shows.

Skills

Customer-facing skills

Problem-solving

Communication skills

Education

Bachelor’s degree in Mechanical, Electrical, or related Engineering

Job description

Nidec Corporation is seeking an Applications Engineer to support its U.S. organizations. You will provide hands-on technical support, guide product installations and configurations, and collaborate with sales and engineering to influence new features and solutions.

The role involves traveling up to 25% and presenting product demos, conducting trainings, and translating customer needs into solutions. A Mechanical or Electrical engineering background with strong communication is required.