Field Applications Engineer — Travel, Equity & 401K

ONE STOP SYSTEMS, INC.; San Diego (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Annual salary range $75,000 to $85,000

Potential for Stock Equity

401K Matching

Competitive Benefits Package including Medical, Dental, and Vision

Three weeks of PTO

11 Paid Holidays

Job summary

A technology company specializing in AI solutions is looking for a Field Applications Engineer to support product integration and customer success. You will act as a technical bridge between product development and clients, requiring problem-solving expertise and strong communication skills. The role involves 50% travel and collaboration with sales and engineering teams. Applicants should hold a relevant engineering degree and possess 2-5 years of experience in technical support or applications engineering. Competitive salaries and benefits are offered.

Qualifications

• Experience in a technical support or applications engineering role for 2–5 years.
• Ability to travel up to 50% of the time for customer support and training.
• Familiarity with advanced computer architectures is required.

Responsibilities

• Act as a subject matter expert on product functionality and application.
• Develop technical documentation and user guides.
• Provide training and support to customers pre- and post-sales.

Skills

Problem-solving

Communication

Technical Support

Customer Relationship Management

Analytical Skills

Education

Bachelor’s degree in engineering (Electrical, Mechanical, Software, or related field)

Master’s degree

Job description

A technology company specializing in AI solutions is looking for a Field Applications Engineer to support product integration and customer success. You will act as a technical bridge between product development and clients, requiring problem-solving expertise and strong communication skills. The role involves 50% travel and collaboration with sales and engineering teams. Applicants should hold a relevant engineering degree and possess 2-5 years of experience in technical support or applications engineering. Competitive salaries and benefits are offered.