Product Analytics & Operations Lead

Ford-Motor-Company; Dearborn (MI); On-site; USD 100,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Back-up child care assistance

Vehicle discount program

Tuition assistance

Paid time off

Paid holidays

Job summary

Ford Motor Company is seeking a Product Analytics Lead to transform raw data into actionable insights driving product performance and customer satisfaction in connected vehicle experiences.

You will bridge intelligence teams and service leaders, ensuring alignment on metrics and enabling rapid action across the organization. Expect collaboration with GDIA, UX, and cross-functional teams to embed analytics in product requirements.

Responsibilities

• Define and maintain operating rhythm for product analytics reviews and reporting across Digital Product organization
• Translate complex data into clear insights for product managers, engineers, and executives
• Build dashboards and self-service analytics tools tracking KPIs like adoption, engagement, retention, and funnel conversion
• Collaborate with data engineering to ensure pipelines and instrumentation support analytics needs
• Identify data-driven opportunities to improve connected vehicle experiences via experimentation and cohort analysis
• Present findings to senior leadership to influence product strategy and roadmap priorities
• Foster data literacy and analytics best practices within product teams
• Collaborate with GDIA, UX, and business teams to reflect analytics needs in requirements

Job description

Ford Motor Company is seeking a Product Analytics Lead to transform raw data into actionable insights driving product performance and customer satisfaction in connected vehicle experiences.

You will bridge intelligence teams and service leaders, ensuring alignment on metrics and enabling rapid action across the organization. Expect collaboration with GDIA, UX, and cross-functional teams to embed analytics in product requirements.