Producer- Information Technology

Texas Tech University - Health Sciences Center; Lubbock (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Plans

Paid Time Off

Supplemental Coverage Options

Job summary

Texas Tech University Health Sciences Center (TTUHSC) invites you to join a team dedicated to service, innovation, and growth. This role supports the execution of high-quality virtual and hybrid events by combining technology, problem-solving, and customer service to deliver seamless experiences.

The ideal candidate will manage AV testing, troubleshoot live issues, and collaborate with campus partners to ensure events run smoothly from start to finish in a fast-paced environment.

Qualifications

• Education and Experience: 2 years of trade school with 2 years of experience OR High School diploma or equivalent and 4 years of experience.

Responsibilities

• Coordinate and produce high-quality virtual and hybrid events across campuses.
• Manage multiple concurrent events with strong prioritization and customer service.
• Configure and troubleshoot AV and videoconferencing equipment.
• Provide real-time support during live events for presenters and staff.
• Collaborate with campus partners to enhance virtual communication experiences.
• Maintain and organize AV equipment and workstations.
• Monitor performance and identify issues to minimize disruptions.
• Stay current with emerging AV technologies to improve service.

Skills

Event coordination

Customer service

Multitasking

Problem-solving

Education

Trade school (2 years)

High school diploma

Tools

AV equipment operation

Video conferencing software

Broadcast software

Job description

Introduction

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positiveenvironment where you can develop and thrive? Join us as wechange the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visapetitions in accordance with the directive issued by GovernorAbbott. Approval from the Texas Workforce Commission is required.On a limited, case-by-case basis, the institution may also sponsoreligible individuals for change-of-status or change-of-employerpetitions for qualifying positions. TTUHSC will not pay the$100,000 fee, if applicable.

Position Description

Make an impact behind the scenes of critical educational,healthcare, and institutional events. This role combinestechnology, problem-solving, and customer support to deliverhigh-quality virtual and hybrid experiences across the TTU System.The ideal candidate enjoys a fast-paced environment, thrives onmultitasking, and takes pride in ensuring every event runs smoothlyfrom start to finish.

Produces television or radio programs. May supervise otherpersonnel. May be required to possess a valid driver's license.Incumbent may be required to operate a vehicle from the TTU/TTUHSCmotor pool to perform the job.

Major/Essential Functions

• Coordinate and produce high-quality virtual and hybrid eventsby interpreting event schedules and building, monitoring, andsupporting video conferencing solutions across multiplecampuses.
• Manage multiple concurrent events while effectivelyprioritizing tasks and maintaining exceptional customer service ina fast-paced environment.
• Configure, test, and troubleshoot audiovisual (AV) and videoconferencing equipment to ensure seamless event delivery.
• Provide real-time technical support and problem resolution forlive events, serving as a trusted resource for presenters, faculty,staff, and stakeholders.
• Collaborate with campus partners to plan, execute, andcontinuously improve virtual communication and eventexperiences.
• Maintain, organize, and optimize workstation and AV equipmentto support reliable, professional-quality video conferences andbroadcasts.
• Monitor event performance and proactively identify potentialtechnical issues to minimize disruptions and ensure successfuloutcomes.
• Stay current on emerging video conferencing and AV technologiesto enhance service delivery and user experience.

Required Qualifications

Education and Experience: 2 years of trade school with 2 years ofexperience

OR

High School diploma or equivalent and 4 years of experience.

Preferred Qualifications

• Associate Degree in related field.
• One-year of experience in related field.
• One-year experience in an educational/medical setting.

Benefits

TTUHSC is committed to creating an environment where our teammembers can do their best work, with programs and benefits to support head-to-toe well-being.Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options –Individual health insurance provided at no cost for full-time teammembers
• Paid Time Off – Including