Clinical Assistant - CNA, CMA, PCT

Texas Tech University Health Sciences Center; Lubbock (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Texas Tech University Health Sciences Center in Lubbock is hiring a Clinical Assistant (CNA/CMA/PCT) to join the Performance Improvement team. The role focuses on care coordination, patient advocacy, and collaboration with an interprofessional team to improve outcomes.

Responsibilities include assisting with high-risk patient identification, discharge planning, and medication reconciliation while promoting patient-centered care and health equity.

Qualifications

• High School diploma or equivalent.
• Graduation from an approved certified program for assistants in the required specialty.
• Certification by an approved accrediting agency in the specialty in which the work will be performed.

Responsibilities

• Coordinate with patient outreach and social determinants of health resources to assist patients.
• Identify high-risk patients for targeted care.
• Conduct post-discharge follow-up calls using Transitional care management protocols.
• Assist patients as they move between care settings to prevent complications and readmissions.
• Reconcile discharge medication lists and support care transitions.
• Collaborate with an interprofessional team in care coordination.

Skills

Teamwork

Patient advocacy

Care coordination

Case management

HEDIS quality measures

Education

High school diploma

Certified assistant program

Certification by accredited agency

Job description

Extended Job Title

Clinical Assistant - CNA, CMA, PCT

Position Description

This Clinical Assistant with (Quality Care Coordination) SOM Performance Improvement combines professional medical support duties with a vibrant, upbeat culture while emphasizing TEAMWORK, patient advocacy, positive energy and a supportive workplace environment.

Requisition ID

45815BR

Optional Attachments

Professional License/Certification

Travel Required

None

Pay Grade Maximum

$20.00

Major/Essential Functions

• Works closely with patient outreach, including patients identified by clinicians with Social Determinants of Health (SDOH) needs, to assist patients with connecting to local and state resources for assistance with health equity needs.
• Assist in identifying high-risk patients.
• Conducts post-discharge follow-up calls to patients and caregivers, utilizing specific clinical protocols, Transitional care management (TCM).
• Assists with patients' care as they move between health care settings, such as from hospital to home, to prevent complications, hospital readmissions, and improve health outcomes to ensure a seamless transition, enhance the continuity of care, and empower patients to manage their health effectively.
• Reconciles the discharge medication list.
• Promotes and reinforces patient-centered medical home concepts with patients, their families, and clinic personnel.
• Works proactively to prevent complications, reduce hospital readmissions, and manage patient populations by identifying and addressing quality gaps in care needs.
• Audits charts utilizing custom report data, identifies and reports alterations in patient responses to assist in the identification of problems and formulation of goals/ outcomes and patient-centered plans of care in collaboration withpatients, their families, and the interdisciplinary health care team.
• Assists in determining the physical and mental health status, needs, and preferences of culturally, ethnically, and socially diverse patients and their families.
• Participates in the identification of patient needs for referral to resources and facilitates continuity of care.
• Communicates patient data using EMR to support decision-making to improve patient care.
• Collaborates with an interprofessional team.
• Attends and participates in Care Coordination TEAM activities, including but not limited to staff meetings, educational activities, etc.
• Completes Annual Nursing Core Competency Training and maintains current required licensure.

Grant Funded?

No

Pay Grade Minimum

$18.00

Pay Basis

Hourly

Schedule Details

Monday through Friday, 8 am to 5 pm

Work Location

Lubbock

Preferred Qualifications

Knowledge and/or experience in care coordination and/or case management.Knowledge and/or experience in value-based HEDIS quality care gap measures.

• 1-2 years working experience in one of the following healthcare settings: clinical, hospital, or home-care experience.

Department

Performance Improvement Lbk

Required Attachments

Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Occasional Duties

as assigned by supervisor

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

A minimum of a High School diploma or equivalent. Graduation from an approved certified program for assistants in the area of required specialty. Certification by an approved accredited certifying agency in the specialty in which the particular work will be performed.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case‑by‑case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.