Producer- Information Technology

Texas Tech University Health Sciences Center; Lubbock (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Mother-Friendly workplace

Job summary

The Texas Tech University Health Sciences Center is seeking an AV/Events Technician to support critical educational, healthcare, and institutional events. You will manage virtual and hybrid productions, configure AV gear, and provide real-time technical support to presenters and staff.

You will collaborate with campus partners to continuously improve virtual experiences, maintain equipment, and stay updated on new conferencing technologies to ensure high-quality broadcasts and seamless events.

Qualifications

• Education and Experience: 2 years of trade school with 2 years of experience OR High School diploma or equivalent and 4 years of experience.
• Associate Degree in related field preferred.
• One-year experience in related field preferred.
• One-year experience in educational/medical setting preferred.

Responsibilities

• Coordinate and produce high-quality virtual and hybrid events by interpreting event schedules and building, monitoring, and supporting video conferencing solutions across multiple campuses.
• Manage multiple concurrent events while effectively prioritizing tasks and maintaining exceptional customer service in a fast-paced environment.
• Configure, test, and troubleshoot audiovisual (AV) and video conferencing equipment to ensure seamless event delivery.
• Provide real-time technical support and problem resolution for live events, serving as a trusted resource for presenters, faculty, staff, and stakeholders.
• Collaborate with campus partners to plan, execute, and continuously improve virtual communication and event experiences.
• Maintain, organize, and optimize workstation and AV equipment to support reliable, professional-quality video conferences and broadcasts.
• Monitor event performance and proactively identify potential technical issues to minimize disruptions and ensure successful outcomes.
• Stay current on emerging video conferencing and AV technologies to enhance service delivery and user experience.

Skills

Customer service

Multitasking

Video conferencing

Event support

Education

High School diploma or equivalent

Associate Degree (preferred)

Job description

Position Description

Make an impact behind the scenes of critical educational, healthcare, and institutional events. This role combines technology, problem-solving, and customer support to deliver high-quality virtual and hybrid experiences across the TTU System. The ideal candidate enjoys a fast-paced environment, thrives on multitasking, and takes pride in ensuring every event runs smoothly from start to finish.

Produces television or radio programs. May supervise other personnel. May be required to possess a valid driver's license. Incumbent may be required to operate a vehicle from the TTU/TTUHSC motor pool to perform the job.

Major/Essential Functions

• Coordinate and produce high-quality virtual and hybrid events by interpreting event schedules and building, monitoring, and supporting video conferencing solutions across multiple campuses.
• Manage multiple concurrent events while effectively prioritizing tasks and maintaining exceptional customer service in a fast-paced environment.
• Configure, test, and troubleshoot audiovisual (AV) and video conferencing equipment to ensure seamless event delivery.
• Provide real-time technical support and problem resolution for live events, serving as a trusted resource for presenters, faculty, staff, and stakeholders.
• Collaborate with campus partners to plan, execute, and continuously improve virtual communication and event experiences.
• Maintain, organize, and optimize workstation and AV equipment to support reliable, professional-quality video conferences and broadcasts.
• Monitor event performance and proactively identify potential technical issues to minimize disruptions and ensure successful outcomes.
• Stay current on emerging video conferencing and AV technologies to enhance service delivery and user experience.

Required Qualifications

Education and Experience: 2 years of trade school with 2 years of experience OR High School diploma or equivalent and 4 years of experience.

Preferred Qualifications

• Associate Degree in related field.
• One-year of experience in related field.
• One-year experience in an educational/medical setting.

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.