Produce Partnerships & CSFP Coordinator

Greater Cleveland Food Bank Inc; Cleveland (OH); On-site; USD 46,000 - 51,000; Full time

Job summary

Greater Cleveland Food Bank Inc. is seeking a programs coordinator to expand produce distribution and CSFP services across the six-county area. You will train partners, manage databases, and ensure compliance while supporting senior program delivery for older adults, traveling regionally as needed.

The role emphasizes collaboration, strong organization, and exemplary customer service to internal and external stakeholders within a nonprofit setting.

Qualifications

• Bachelor's degree or 2-3 years related experience in human services or customer service.
• Strong customer service and communication skills with attention to detail.
• Ability to travel locally and work with community partners.

Responsibilities

• Coordinate produce distribution with community partners serving older adults.
• Verify and update partner information in the database and product orders.
• Facilitate training and onboarding for Produce Distribution partners.
• Coordinate CSFP program support and ensure compliance.
• Maintain files and documentation for programs and sites.
• Record and report community feedback to relevant teams.
• Conduct site visits and assist with program administration.

Skills

Customer service

Communication

Attention to detail

Database management

Time management

Education

Bachelor's degree

Tools

Windows

Spreadsheets

Word processing

Job description

Greater Cleveland Food Bank Inc. is seeking a programs coordinator to expand produce distribution and CSFP services across the six-county area. You will train partners, manage databases, and ensure compliance while supporting senior program delivery for older adults, traveling regionally as needed.

The role emphasizes collaboration, strong organization, and exemplary customer service to internal and external stakeholders within a nonprofit setting.