Produce Lead: Customer Experience & Dept Leadership

Metro Market; Mequon (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Metro Market is seeking a Produce Department supervisor to lead operations, ensure safe, fresh and customer-friendly service, and drive department performance. You will guide associates, monitor inventory, and maintain quality standards.

The role requires 18+ years, effective communication, and a current food handlers permit; management experience is preferred for this fast-paced environment.

Qualifications

• Must be 18 years of age.
• Good communication and math skills for daily operations.
• Current food handlers permit required after hire.
• Ability to handle stressful situations in a fast-paced environment.
• Produce knowledge and customer service experience are desirable.

Responsibilities

• Direct and supervise all functions and activities for the Produce department.
• Support day-to-day Produce operations and maintain safety, cleanliness and freshness.
• Set and monitor department performance goals; empower associates to meet targets.
• Develop scheduling to manage customer volume across hours of operation.
• Train and develop associates on performance, inventory, CAO, and product knowledge.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.

Skills

Effective communication

Basic math

Stress management

Food handlers permit

Customer service

Management experience

Produce knowledge

Job description

Metro Market is seeking a Produce Department supervisor to lead operations, ensure safe, fresh and customer-friendly service, and drive department performance. You will guide associates, monitor inventory, and maintain quality standards.

The role requires 18+ years, effective communication, and a current food handlers permit; management experience is preferred for this fast-paced environment.