PRODUCE/LEAD CLERK

Pick 'n Save in; Monona (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading grocery retailer is seeking a Produce/Lead Clerk to establish a fresh and clean environment while managing department operations and ensuring exceptional customer experiences. The role involves leading team members, maintaining quality standards, and achieving sales goals in the Produce department.

Qualifications

• 18 years of age.
• Current food handlers permit once employed.

Responsibilities

• Direct and supervise all functions, duties, and activities for the Produce department.
• Ensure product quality and freshness, and recommend items to customers.

Skills

Effective communication skills

Ability to handle stressful situations

Job description

PRODUCE/LEAD CLERK (Finance)

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications:

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Desired Qualifications:

• Management experience preferred
• Produce experience

Additional Responsibilities:

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing, and other aspects of job.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plan for the department.
• Keep all department associates current with present, future, seasonal, and special ads.
• Help monitor and control expenses for the department.
• Maintain awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help ensure price integrity including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
• Report all safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.