PRODUCE/LEAD CLERK

Kroger; Madison (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Produce/Lead Clerk to join their team. In this role, you will create outstanding customer experiences by ensuring a clean and fresh environment while achieving sales goals. Your responsibilities will include training associates, managing inventory, and maintaining quality standards. If you are passionate about customer service and have a knack for leadership, this full-time position offers a great opportunity to grow within a supportive team. Join us to make a difference in the retail experience!

Qualifications

• Must be 18 years or older with effective communication skills.
• Knowledge of basic math and ability to handle stressful situations.

Responsibilities

• Create a welcoming environment for customers and ensure product quality.
• Train and develop associates while adhering to safety regulations.
• Manage department performance and inventory effectively.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High School Diploma or equivalent

Job description

Join to apply for the PRODUCE/LEAD CLERK role at Kroger

Job Description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help train and develop associates on performance of their job, including inventory, stocking, CAO, Key Retailing, and other aspects.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions and recommending products within the department and store.
• Offer product samples and inform customers of produce specials.
• Review and inspect products for quality and freshness, taking appropriate action with subpar items.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to meet their needs.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and lift up to 50 pounds regularly.
• Implement merchandising promotional plans for the department.
• Keep all department associates current with present, future, seasonal, and special ads.
• Monitor and control expenses for the department.
• Maintain awareness of inventory and stocking conditions, noting discrepancies.
• Ensure price integrity, including shelf tags and promotional signs.
• Assist in the inventory process and ensure proper temperatures in cases and coolers, maintaining logs.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Report safety risks, accidents, and illegal activities such as theft or fraud.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handler's permit upon employment

Desired

• Management experience preferred
• Produce experience

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Retail