PRODUCE/LEAD CLERK

Pick 'n Save in; Wales (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading grocery store is seeking a Produce/Lead Clerk to create outstanding customer experiences and oversee the Produce department operations. This role involves managing a safe and engaging environment for customers, achieving sales goals, and training staff to ensure a high level of service. Candidates should possess strong communication skills, basic math knowledge, and be at least 18 years old. Management experience in a similar role is preferred.

Qualifications

• 18 years of age required.
• Current food handler's permit upon employment.

Responsibilities

• Direct and supervise functions and activities for the Produce department.
• Train associates on inventory, stocking, and customer service.
• Ensure quality and freshness of produce.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Job description

PRODUCE/LEAD CLERK (Finance)

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages customers to return. Achieve sales and profit goals for the department, and monitor and control all quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day operations of Produce. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum qualifications:

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handler's permit upon employment

Desired qualifications:

• Management experience preferred
• Produce experience

Key responsibilities include:

• Adhere to all local, state, and federal laws, safety, and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information effectively.
• Establish performance goals and empower associates to meet or exceed them through collaboration and teamwork.
• Develop scheduling to manage customer volume during hours of operation.
• Train and develop associates on inventory, stocking, CAO, Key Retailing, and other tasks.
• Create a welcoming environment for customers by answering questions and recommending products.
• Offer product samples and inform customers of specials.
• Review and inspect products for quality and freshness, taking appropriate action as needed.
• Use Fresh Insights to ensure proper sell-through and reduce shrinkage.
• Recommend produce items to customers based on their needs.
• Develop and implement a business plan for the department.
• Work in refrigerated areas for extended periods and lift up to 50 pounds regularly.
• Implement merchandising and promotional plans.
• Keep associates updated on current ads and promotions.
• Monitor and control departmental expenses.
• Maintain inventory accuracy and note discrepancies.
• Ensure price integrity, including shelf tags and signs.
• Assist with inventory processes.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Follow safety procedures, report unsafe conditions, and participate in safety programs.
• Perform equipment inspections and notify management of repairs.
• Report safety risks, accidents, and illegal activities.
• Perform essential functions with or without reasonable accommodations.