PRODUCE/LEAD CLERK

Metro Market in; Oconomowoc (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Produce/Lead Clerk to enhance customer experiences through exceptional service. In this role, you will lead the Produce department, ensuring a safe and fresh environment while achieving sales goals. You'll train and empower associates, promote teamwork, and maintain high standards of quality and safety. If you're passionate about customer service and have management experience, this is an exciting opportunity to make a significant impact in a dynamic retail environment.

Qualifications

• Must be 18 years of age with effective communication skills.
• Knowledge of basic math and ability to handle stressful situations.

Responsibilities

• Direct and supervise all functions and activities for the Produce department.
• Train and develop associates on job performance and inventory management.
• Ensure compliance with safety regulations and company guidelines.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school diploma or equivalent

Job description

PRODUCE/LEAD CLERK (Finance)

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.

Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Requirements

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Desired Skills and Experience

• Management experience preferred
• Produce experience

Responsibilities

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job, including inventory, stocking, CAO, Key Retailing, and other aspects.
• Create a welcoming environment for customers by answering questions and recommending products within the department and store.
• Offer product samples and inform customers of produce specials.
• Review and inspect products for quality and freshness, taking appropriate action on any issues.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to meet their needs.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for extended periods and regularly lift up to 50 pounds.
• Implement promotional merchandising plans for the department.
• Keep all department staff updated on current and upcoming ads and promotions.
• Monitor and control departmental expenses.
• Maintain awareness of inventory and stocking conditions, noting discrepancies.
• Ensure price integrity with shelf tags and promotional signs.
• Assist with inventory processes.
• Maintain proper temperatures in cases and coolers, keeping temperature logs.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Perform preventive maintenance by inspecting equipment and notifying management of repairs.
• Report safety risks, accidents, and illegal activities suchli as theft or fraud.
• Perform essential functions of the position with or without reasonable accommodation.