Produce & Floral Lead - Elevate Fresh Guest Experience

The Fresh Market Inc; Wilmington (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Team discount 30%

401K match and company contribution

Financial Wellness Program

Paid time off

Job summary

The Fresh Market is seeking a Produce-Floral Manager to lead department inventory, pricing integrity, and key operational processes with efficiency and excellence. This role demands attention to detail and a passion for delivering superior guest experiences in a fast-paced environment.

You will guide teams in preparing and presenting fresh produce and specialty items, while maintaining stock levels and product quality in line with company standards. Weekend and holiday availability is required.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.

Responsibilities

• Greet guests and proactively assist them with accurate service recommendations and special requests.
• Manage order guides, ordering deadlines, shrink/damage reduction.
• Receive/stock goods with proper rotation standards when replenishing product levels.
• Direct teams to handle, slice, and prepare produce items and meals while maintaining quality.

Skills

Leadership

Guest service excellence

Communication

Problem solving

Flexibility schedule

POS systems

Education

Associate’s degree in business/retail

Tools

Microsoft Office

Job description

The Fresh Market is seeking a Produce-Floral Manager to lead department inventory, pricing integrity, and key operational processes with efficiency and excellence. This role demands attention to detail and a passion for delivering superior guest experiences in a fast-paced environment.

You will guide teams in preparing and presenting fresh produce and specialty items, while maintaining stock levels and product quality in line with company standards. Weekend and holiday availability is required.