Produce & Floral Department Lead - Elevate Guest Experience

The Fresh Market Inc; Florida; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access (up to 50% of W

401K contribution and company match

Financial Wellness Program

Personal time off and additional time

Job summary

The Fresh Market is seeking a passionate Produce & Floral Department Lead to support the department manager in delivering an extraordinary guest experience. You will lead with care and coach your team to grow, ensuring the department looks its best and runs smoothly.

You’ll step in as acting manager when needed and collaborate with other leaders to drive store success. You will monitor labor, assist with inventory, and analyze financial metrics while embracing a culture of hospitality, teamwork,

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 18 years of age or older.

Responsibilities

• Monitor labor schedules to meet productivity and budget goals.
• Maintain accurate inventory levels, minimize shrink, and support ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach hospitality by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Analyze department financial and performance metrics.
• Collaborate with department leaders to drive store success.
• Leverage technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Flexibility

Bilingual skills

Education

Associate's degree in business or related field

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market is seeking a passionate Produce & Floral Department Lead to support the department manager in delivering an extraordinary guest experience. You will lead with care and coach your team to grow, ensuring the department looks its best and runs smoothly.

You’ll step in as acting manager when needed and collaborate with other leaders to drive store success. You will monitor labor, assist with inventory, and analyze financial metrics while embracing a culture of hospitality, teamwork,