Produce & Floral Department Lead — Elevate Guest Experience

Fresh Market Inc.; Greensboro (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team member discount up to 40%

Early Earn Wage Access (up to 50% up $

401K with company match

Financial Wellness Program

Paid time off and time off purchase

Medical/Dental/Vision/Life Insurance

Discounts on pet insurance, daycare, &

Job summary

The Fresh Market is seeking a Produce & Floral Department Lead to support the Department Manager in delivering an exceptional guest experience and maintaining department standards. You will coach and collaborate with team members to ensure the store looks its best and operates smoothly.

You will help monitor labor, manage inventory, and execute merchandising plans while upholding hospitality and teamwork. This role requires leadership, strong communication, and a hands-on approach to daily store

Qualifications

• Progressive management experience in retail, grocery, or hospitality environments.
• Strong leadership and guest service skills with ability to coach teams.
• Excellent communication and problem-solving abilities.
• Flexible schedule including weekends and holidays as needed.
• Must be 21 or older.

Responsibilities

• Monitor labor schedules to meet productivity and budget goals.
• Maintain inventory levels and support ordering processes.
• Be a resource for team members and guide in the manager’s absence.
• Model hospitality and engage guests to drive positive experiences.
• Assist in merchandising strategies to maximize sales and profitability.
• Analyze department financial and performance metrics.
• Collaborate with department leaders to drive store success.
• Leverage technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Problem solving

Flexible schedule

Education

Associate’s degree in business or related field

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market is seeking a Produce & Floral Department Lead to support the Department Manager in delivering an exceptional guest experience and maintaining department standards. You will coach and collaborate with team members to ensure the store looks its best and operates smoothly.

You will help monitor labor, manage inventory, and execute merchandising plans while upholding hospitality and teamwork. This role requires leadership, strong communication, and a hands-on approach to daily store