Produce & Floral Dept Lead — Elevate Guest Experience

The Fresh Market Inc; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access (up to 50% of e

401K contribution and company match

Financial Wellness Program

Personal time off and additional time‑

Medical, Dental, Vision, Disability, &

Discounts on pet insurance, daycare, &

Job summary

The Fresh Market Inc. seeks a Produce & Floral Department Lead to support the Department Manager in delivering an exceptional guest experience and maintaining an inviting, well‑stocked department.

You will lead a team with care, train staff, and ensure every guest feels welcome while the department looks its best. The role emphasizes leadership, hospitality, and teamwork in a fast‑paced market.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high‑performing teams.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Customer service

Scheduling

Communication

Problem solving

Flexible schedule

POS systems

Education

Associate’s degree or related experience

Tools

POS systems

Job description

The Fresh Market Inc. seeks a Produce & Floral Department Lead to support the Department Manager in delivering an exceptional guest experience and maintaining an inviting, well‑stocked department.

You will lead a team with care, train staff, and ensure every guest feels welcome while the department looks its best. The role emphasizes leadership, hospitality, and teamwork in a fast‑paced market.