PRODUCE/DEPT LEADER

Kroger; Portland (OR); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in Portland, Oregon is seeking a Produce/Dept Leader to oversee the produce department, ensuring excellent customer service and adherence to company policies. The role involves managing staff, maintaining inventory, and executing store operations effectively. Join a purpose-driven team committed to diversity and innovation, offering comprehensive benefits and career growth opportunities.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Understanding of key department operations including managing people and merchandising.
• Effective communication skills and ability to react quickly to changing priorities.

Responsibilities

• Develop customer relations through personal example and company policies.
• Supervise all aspects of salad bar operations.
• Maintain cleanliness in all areas, including case cleaning and waste disposal.

Skills

Communication

Customer Service

Decision Making

Flexibility

Job description

Join to apply for the PRODUCE/DEPT LEADER role at Kroger

Implement all company and division policies to achieve maximum sales and profits in the produce departments. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company policies.
2. Be alert and assist in store security.
3. Handle customer complaints effectively.
4. Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating all produce department personnel.
5. Properly indoctrinate all department employees, ensuring they can read scales and prices correctly.
6. Provide training on price marking, emphasizing customer courtesy and productivity.
7. Supervise all aspects of salad bar operations.
8. Discuss with store manager the most efficient work schedules for full and part-time employees.
9. Maintain a neat and professional appearance of departmental staff, properly uniformed and identified.
10. Maintain good communication with all store personnel.
11. Plan, organize, direct, and control the activities of the produce department; may take charge of store operations in the absence of the store manager.
12. Oversee the receiving, storing, pricing, and merchandising of produce.
13. Ensure adequate stock levels through proper ordering.
14. Maintain and submit records and reports effectively.
15. Ensure cleanliness in all areas, including case cleaning, floor cleaning, cooler, and preparation area maintenance, and waste disposal.
16. Keep supplies on hand such as bags and pricing equipment.
17. Continuously analyze all aspects of the produce department and recommend improvements.
18. Promote, communicate, and implement company initiatives positively.
19. Be prompt, tactful, calm, courteous, and professional in interactions.
20. Manage people and organize workloads effectively.
21. Perform duties as assigned by the store manager or supervisor.
22. Work cooperatively in a high-paced, sometimes stressful environment.
23. Manage conflicts in a reasonable and cooperative manner.
24. Act with honesty and integrity regarding customer and business information.
25. Follow directions and seek assistance to resolve issues.
26. Support interactions with minors, individuals with special needs, and older adults.
27. Perform all duties with or without reasonable accommodation.

Qualifications

Minimum

• Flexibility to work mornings, afternoons, evenings, nights, weekends, and holidays as needed.
• Understanding of key department operations including managing people, merchandising, inventory management, and customer service.
• Knowledge of produce and store operations.
• Effective communication skills and ability to react quickly to changing priorities.
• Ability to make decisions quickly and handle stressful situations calmly.
• Skills in production, merchandising, and customer service related to merchandise sales.

Desired

• Experience in food preparation or similar fields.
• Dependability and integrity in work history.

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. We are committed to diversity and innovation, aiming to create positive experiences for our customers and communities. Join us to be part of a caring, purpose-driven team that values growth and success.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.