PRODUCE/DEPT LEADER

Kroger; Columbia Township (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Produce/Dept Leader to oversee the produce department, ensuring maximum sales and customer satisfaction. Responsibilities include managing staff, maintaining store operations, and promoting company values. Ideal candidates will have strong communication skills and experience in food preparation.

Qualifications

• Flexibility to work various shifts including weekends and holidays.
• Understanding of department operations and customer service.

Responsibilities

• Develop customer relations through friendly service.
• Supervise produce department and manage personnel.
• Ensure cleanliness and proper stock levels.

Skills

Effective communication

Customer service

Decision making

Stress management

Job description

Join to apply for the PRODUCE/DEPT LEADER role at Kroger.

Job Description

Implement all company and division policies to achieve maximum sales and profits in the produce departments. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company policies.
• Be alert and assist in store security.
• Handle customer complaints effectively.
• Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating all produce department personnel.
• Properly indoctrinate all department employees, ensuring they can read scales and prices correctly.
• Provide training on price marking, emphasizing customer courtesy and productivity.
• Supervise all aspects of salad bar operations.
• Coordinate with the store manager to schedule both full and part-time employees for maximum efficiency.
• Maintain a professional appearance and ensure departmental staff are properly uniformed and identified.
• Maintain good communication with all store personnel.
• Plan, organize, direct, and control the activities of the produce department; may take charge of store operations in the absence of the store manager.
• Oversee the receiving, storing, pricing, and merchandising of produce.
• Ensure adequate stock and supplies through proper ordering.
• Maintain and submit required records and reports effectively.
• Ensure cleanliness in all areas, including case cleaning, floor cleaning, and waste disposal.
• Keep supplies on hand, such as bags and pricing equipment.
• Continuously analyze all aspects of the produce department and recommend improvements.
• Promote and communicate company initiatives positively to staff.
• Maintain professionalism and manage conflicts tactfully.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance as needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all duties as assigned by the store manager or supervisor.
• Work effectively in a high-paced and sometimes stressful environment.
• Manage conflict constructively.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum

• Flexibility to work mornings, afternoons, evenings, nights, weekends, and holidays as needed.
• Understanding of key department operations, including managing people, merchandising, inventory, and customer service.
• Knowledge of produce and store operations.
• Effective communication skills and ability to react quickly to changing priorities.
• Ability to make quick, informed decisions.
• Ability to handle stressful situations calmly and professionally.
• Skills in production, merchandising, and customer service.

Desired

• Experience in food preparation or similar fields.
• Dependability and integrity in past work records.