Procurement Workflow Engineer (Zip Platform)

Socket.dev; Palo Alto (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Socket.dev is seeking a Zip Administrator to own configuration, maintenance, and continuous improvement of the Zip intake-to-pay procurement orchestration platform.

The role partners with procurement, legal, sourcing, and finance to build intake forms, approval workflows, and routing logic that support compliant purchasing operations and ERP/ticketing integrations. You will ensure uptime, data integrity, and scalable workflow designs.

Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.
• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Job description

Socket.dev is seeking a Zip Administrator to own configuration, maintenance, and continuous improvement of the Zip intake-to-pay procurement orchestration platform.

The role partners with procurement, legal, sourcing, and finance to build intake forms, approval workflows, and routing logic that support compliant purchasing operations and ERP/ticketing integrations. You will ensure uptime, data integrity, and scalable workflow designs.