Procurement Applications Analyst (IT Project Manager)

Socket.dev; Palo Alto (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Socket.dev is seeking a Zip Administrator to own configuration, maintenance, and continuous improvement of the Zip intake-to-pay procurement orchestration platform.

The role partners with procurement, legal, sourcing, and finance to build intake forms, approval workflows, and routing logic that support compliant purchasing operations and ERP/ticketing integrations. You will ensure uptime, data integrity, and scalable workflow designs.

Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.
• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Job description

The Zip Administrator will own the configuration, maintenance, and continuous improvement of our Zip intake-to-pay procurement orchestration platform. This role partners with procurement, legal, sourcing, and finance stakeholders to build intake forms, approval workflows, and routing logic that support efficient, compliant purchasing operations, while integrating Zip with enterprise systems such as ERP and ticketing platforms.

Key Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.
• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.