Hybrid Zip Platform Project Manager & Workflow Admin

Premier Staffing Solution; Palo Alto (CA); Hybrid; USD 115,000 - 170,000; Full time

Job summary

Premier Staffing Solution is seeking an experienced IT Project Manager in Palo Alto, CA for a hybrid, one-year contract that blends project management with systems administration. The Zip Admin will own configuration, maintenance, and continuous improvement of the Zip intake-to-pay platform, interfacing with SAP with optional familiarity.

The role partners with procurement, legal, sourcing, and finance to design intake forms, approvals, and routing, while ensuring data integrity across ERP and

Qualifications

• 2-3+ years of hands-on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.
• Working knowledge of procurement, supply chain, or SaaS operations and how purchasing requests move from intake through approval and fulfillment.
• Strong analytical and organizational skills, with experience designing, testing, and launching automated approval and routing logic.
• Experience partnering with cross-functional stakeholders, including procurement, legal, sourcing, and finance, to gather requirements and translate them into system configurations.
• Familiarity with ticketing or service management tools such as Jira for issue tracking and support. Excellent written and verbal communication skills, with the ability to document processes clearly for technical and non-technical audiences.

Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression
• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Skills

Zip platform

Procurement workflow design

Jira

Stakeholder collaboration

Documentation

Analytical skills

Tools

Jira

Job description

Premier Staffing Solution is seeking an experienced IT Project Manager in Palo Alto, CA for a hybrid, one-year contract that blends project management with systems administration. The Zip Admin will own configuration, maintenance, and continuous improvement of the Zip intake-to-pay platform, interfacing with SAP with optional familiarity.

The role partners with procurement, legal, sourcing, and finance to design intake forms, approvals, and routing, while ensuring data integrity across ERP and