Procurement Specialist - Hot Springs

Hunter Super Techs - TurnPoint; Arkansas; On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Paid holidays

401K with match

HRA contributions

Dental & Vision

Coaching & Training

Work-life balance

Company culture

Core values

Job summary

Glass Doctor of Central Arkansas is seeking a customer-focused team member to handle parts orders, scheduling, and client interactions at our Hot Springs location. You will manage glass and parts procurement, coordinate with different sites, and assist with bids and service follow-ups to meet sales goals.

Candidates should have a high school diploma (college degree preferred), solid computer skills, and the ability to work well with customers and teammates.

Qualifications

• Must have a high school diploma; college degree preferred.
• Proficient with standard office software (MS Word, Excel, PowerPoint).
• Strong communication skills, both written and verbal.
• Able to navigate tablet-based technology and basic business software.

Responsibilities

• Order glass and parts needed to complete auto and flat service requests.
• Ensure all supplies are kept in stock and verify receipt of parts.
• Schedule and oversee fabrication of products in house.
• Coordinate with locations to receive and place parts correctly.
• Take incoming calls and assist walk-in customers professionally.
• Provide bids, follow up with customers, and keep records.
• Complete work orders and respond to customer inquiries and complaints.
• Assist with scheduling and routing of service professionals to meet goals.
• Cross-train in related positions as needed.

Skills

Computer literacy

Tablet tech

Written & verbal communication

Organization &Time mgmt

Professional appearance

Procurement/dispatch/sales exp.

Auto/flat glass exp.

Education

High school diploma

College degree preferred

Tools

MS Word

Excel

PowerPoint

Job description

Location: 1324 CENTRAL AVE, Hot Springs National Park, AR, 71901

Benefits/Perks

Top pay! Great Company! Room for advancement! Come be a part of our team!

• Paid Holiday and Vacation
• Access to 401K with Employer Match
• HRA contributions
• Dental, Vision and Supplemental Insurance Coverage
• Coaching and Training
• Work/Life Balance
• Great Company Culture
• Strong Core Values

At the Glass Doctor of Central Arkansas, we want our teammate’s tenure here, whether 2 years or 20 plus years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote: “You can have everything in life that you want if you will just help enough other people get what they want.” Glass Doctor of Central Arkansas is a local family-owned company that has been in the Central Arkansas area for over 20 years. We are experiencing steady growth every year and the reason for our growth is our very unique and supportive company culture that is well suited for the workforce veteran that is looking for a place to call home.

Specific Responsibilities

• Order glass and parts needed to complete auto and flat service requests.
• Ensure all supplies are up to kept in stockCheck in and verify receipt of parts needed to complete service requests.
• Schedule and ensure completion of all fabrication of products completed in house.
• Coordinate with all locations to ensure all parts are received and placed where needed.
• Receive incoming calls and walk-in customers in professional and courteous manner.
• Give bids, follow-up with customers, and perform record keeping functions.
• Complete work orders, return customer calls, and respond to customer complaints.
• Assist with efficient scheduling and routing of service professionals to help meet sales goals.
• Perform other duties as needed, which may include cross-training in related positions.

Job Requirements

Computer literate, with working knowledge of work processing, business software and spreadsheet applicationsProficiency to navigate tablet-based technologyExcellent written and verbal communication skillsGood organizational and time management skillsProfessional appearance and personalityPrior procurement, dispatching, and/or sale experience is a plusPrior experience in the auto and/or flat glass industry is a plus

Compensation:$15 - $30 per hour with bonuses, depending upon experience, performance, and ability

Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes, cars, and businesses as safe secure as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.

We are actively interviewing for this position.

Education and/or Experience

• Minimum of high school diploma, college degree preferred.
• Computer literacy and the ability to use standard applications, MS Word, Excel, and PowerPoint.
• Personality suitable to communication effectively with customers and fellow employees.
• Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.
• Professional appearance and personality.
• Excellent interpersonal and communication skills (written and verbal).
• Must be self-motivated, energetic and results oriented.

This Job Is NOT For You If . . .

• You say things in your head like “A broken window – what’s the big deal?” To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team.

If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?