Customer Service Rep

Synergistic International LLC; City of Syracuse (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Training

Bonuses & Incentives

Benefits Package

PTO and Vacation

Job summary

Synergistic International LLC is hiring an Inside Sales Representative/Customer Service Representative in Syracuse, NY. The role involves answering phones and selling Glass Doctor services, focusing on exceptional customer service and inside sales skills. Candidates should be self-motivated, energetic, and results-oriented. Employee benefits include paid training, bonuses, and a comprehensive benefits package. This position values professionalism and a strong work ethic, aiming to support a community and foster growth within the company.

Qualifications

• Strong ability to communicate with customers in a clear and cheerful manner.
• Self-motivated and results-oriented individual.
• Ability to present and discuss Glass Doctor services effectively.

Responsibilities

• Serve as the front desk receptionist and handle customer inquiries.
• Discuss features and benefits of Glass Doctor’s services in detail.
• Maintain records of prospects and customer interactions.

Skills

Exceptional Inside Sales Skills

Self-Motivation

Excellent Interpersonal Skills

Computer Literacy

Job description

Overview

Inside Sales Representative/ Customer Service Representative

Job Description

Do you love meeting new people? Do you focus on customer service? Then keep reading

How about growing your skills and income at a company where your attention to detail will be appreciated?

As the Inside Sales Representative, you will answer phones and sell Glass Doctor services.

We invest in our people and will make sure you have the training, tools, and process to be successful.

If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!

Responsibilities

• Front desk receptionist
• Be prepared to discuss in detail the features and benefits of Glass Doctor’s services.
• Utilize Glass Doctor’s literature, brochures, or flyers when appropriate.
• Enter all pertinent information in Contact Manager to have a record of your prospects, your existing customers and your activities and progress with all those accounts.
• Promptly responds to email requests to secure the opportunity.
• Maintain open lines of communications with ownership/management.

Qualifications

• Excel at Exceptional Inside Sales: Personality that is upbeat, positive, and motivating with the ability to communicate with customers, peers and management in a clear, cheerful, easy to understand voice.
• Self-motivated individual, with the ability to listen and apply what is heard, to move the sale forward.
• Requires a high degree of self-confidence, a driven determination to get the sale made, and a willingness to take on personal responsibility.
• Have an Eye for Perfection: High degree of organization, with an outstanding work ethic. Honesty with the highest level of trustworthiness and the utmost integrity. Dress and personal hygiene appropriate for an office environment.
• Identify Additional Opportunities to Help the Customer: Our accounts view you as the trusted expert to make the best recommendations for their current and future needs.
• Education and/or Experience: Computer literacy and the ability to use standard applications; personality suitable to communication effectively with customers and fellow employees; professional appearance and personality; excellent interpersonal and communication skills (written and verbal); must be self-motivated, energetic and results oriented.

Not For You If

• You say things in your head like "A broken window - what’s the big deal?" To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team.

Employee Benefits

• Paid Training
• Bonuses & Incentives
• Benefits Package
• PTO and Vacation

At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.

If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?

APPLY TODAY!