Procurement & Sales Operations Specialist

Sikich; United States; On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Flexible Time Off

Paid holidays

Wellness program

Health insurance

401(k) with employer contributions

Parental leave

Job summary

Sikich is seeking a Purchasing Associate on the Sales Operations & Support Team to support procurement, order processing, and vendor coordination for client sales and renewals. This role focuses on procurement execution and administrative support to ensure accurate and timely fulfillment.

You will partner with Sales, Finance, Operations, Renewals, and Service Delivery to improve efficiency and client experience, handling RMAs, documentation, and record-keeping while maintaining accurate

Qualifications

• Servant Leader – You are hyper focused on engaging employees, fostering their development, and building a positive culture.
• Solutions Focused – You see opportunities in every business problem and can develop, articulate, and implement solutions.
• Collaboration – You are a relationship builder across all levels of the organization and across all business units.
• Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
• Impact & Influence Thinking – You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.

Responsibilities

• Prepare, submit, and process product and service orders with vendors and distributors.
• Validate order details including SKUs, quantities, pricing, terms, and required documentation prior to submission.
• Track order status through fulfillment and communicate updates to internal teams and stakeholders.
• Coordinate Return Merchandise Authorizations (RMAs), including submission, tracking, and follow-up activities.
• Build and maintain positive working relationships with vendors, distributors, and internal business partners.
• Assist with vendor communication related to order status, availability, renewals, and issue resolution.
• Create, update, and maintain renewal agreements and supporting documentation.
• Support renewal processing activities, including order placement, tracking, and coordination with internal stakeholders.
• Serve as backup support for renewals coordination functions during absences or high-volume periods.
• Maintain accurate records and documentation related to renewals and purchasing activities.
• Match purchase orders with vendor and client invoices to support accuracy within the procurement workflow.
• Support administrative tasks related to Accounts Payable and Accounts Receivable processes associated with purchasing activities.
• Assist with resolving discrepancies related to orders, invoicing, or vendor transactions.
• Maintain accurate purchasing records within operational systems and documentation repositories.

Skills

Servant Leader

Solutions Focused

Collaboration

Instills Trust

Impact & Influence Thinking

Communication skills

Tools

ConnectWise Manage

Job description

Sikich is seeking a Purchasing Associate on the Sales Operations & Support Team to support procurement, order processing, and vendor coordination for client sales and renewals. This role focuses on procurement execution and administrative support to ensure accurate and timely fulfillment.

You will partner with Sales, Finance, Operations, Renewals, and Service Delivery to improve efficiency and client experience, handling RMAs, documentation, and record-keeping while maintaining accurate