Procurement Ops Specialist: AI, Relocation & Perks

Mercor; United States; On-site; USD 135,000 - 156,000; Full time

Benefits offered by this job

Relocation bonus

Housing bonus

Meal stipend

Equinox membership

Laundry reimbursement

Wellness reimbursement

Health, Dental, Vision insurance

401(k) with company match

Equity grant vesting over 4 years

Job summary

Mercor, a leading AI data company, is seeking a Procurement Ops Specialist to manage procurement operations, vendor onboarding, and helpdesk requests in a fast-growing tech environment. You will coordinate contracts in Ironclad, process purchase orders, and support Accounts Payable to unblock aging invoices.

You will also train users on procurement workflows and systems, ensuring accurate vendor data and compliant procedures across Ramp, Ironclad, and Zip.

Qualifications

• 5+ years of hands-on experience in procurement operations or procure-to-pay support, including requisitions, purchase orders, and change orders.
• Experience supporting vendor onboarding, vendor data, contract coordination, and employee helpdesk requests.
• Deep familiarity with procurement/P2P tooling (e.g. Ramp, Ironclad, Zip, or similar) and a bias toward automation over manual work.
• Strong attention to detail when reviewing pricing, entities, categories, and purchasing records; discretion with sensitive vendor and banking information.
• Working knowledge of AP and payment processes, so you can hand off cleanly to AP and troubleshoot upstream issues before they become AP's problem.
• Clear communication and strong organization, with the ability to manage deadlines, coordinate cross-functional follow-ups, and train users.
• Comfort working across procurement, ERP, contract management, and collaboration tools.

Responsibilities

• Purchasing operations: Validate pricing, legal entities, categories, and requisition lines; create and finalize purchase orders and change orders in the procurement platform.
• Vendor onboarding: Follow up with vendors for missing information, review tax and banking documentation for completeness under company procedures, and maintain accurate vendor profiles.
• Aged invoice resolution: Support Accounts Payable in unblocking aged invoices by following up with business requesters to obtain or resolve missing purchase orders and coordinating outstanding actions.
• Contract signatures: Route contracts for signature in Ironclad, coordinate with internal stakeholders and vendors, and track signatures through completion.
• Procurement helpdesk: Triage requests; assess urgency, route questions to the right owners, and track issues through resolution.
• Intake and service levels: Monitor procurement intake and follow up with cross-functional stakeholders to meet established service-level agreements and keep requests moving.
• Training and systems support: Train users on procurement workflows and supporting tools.

Skills

Procurement operations

Vendor onboarding

Aged invoice resolution

Contract coordination

Training and systems support

Cross-functional collaboration

Tools

Ramp

Ironclad

Zip

Job description

Mercor, a leading AI data company, is seeking a Procurement Ops Specialist to manage procurement operations, vendor onboarding, and helpdesk requests in a fast-growing tech environment. You will coordinate contracts in Ironclad, process purchase orders, and support Accounts Payable to unblock aging invoices.

You will also train users on procurement workflows and systems, ensuring accurate vendor data and compliant procedures across Ramp, Ironclad, and Zip.