Procurement Customer Service Advisor/Administrator

DCV TECHNOLOGIES LIMITED; United States; A distancia; USD 42.000 - 46.000; A tiempo parcial

Descripción de la vacante

DCV TECHNOLOGIES LIMITED is seeking a Procurement Customer Service Advisor/Administrator to support the Property Procurement Team on a temporary basis. The role is fully remote with UK-based candidates and focuses on administration and customer service for new business enquiries and the existing property estate.

You will maintain accurate records, keep landlords and agents updated, and coordinate property visits for Procurement Officers, while adhering to confidentiality, data protection, and

Formación

• Experience in administrative and customer service roles.
• Evidence of strong written and verbal communication.
• Proficient with databases and IT systems.
• Detail-oriented with excellent record keeping.

Responsabilidades

• Provide admin and customer service support to the Property Procurement Team.
• Handle landlord and agent enquiries by phone and email.
• Keep databases up to date and coordinate property visits.
• Maintain accurate records and protect data confidentiality.

Conocimientos

Administrative skills

Customer service

Verbal communication

Written communication

Telephone manner

Organisational skills

Data entry

IT systems

Herramientas

Databases

IT systems

Descripción del empleo

Job Title: Procurement Customer Service Advisor/Administrator Location: Fully remote - candidates can be based anywhere in the UK Salary: £16.10 per hour Hours: Monday-Friday, 40 hours per week (8.30am-5.00pm) Contract Type: Temporary - 3-6 months About the Role Our client, a leading provider of housing solutions, is seeking a Procurement Customer Service Advisor/Administrator to join their Property Procurement Team on a temporary basis for 3-6 months. This is an administration and customer service-focused role, supporting the Procurement Team with new business enquiries and the existing property estate. You will be responsible for maintaining accurate records, keeping landlords and agents updated and coordinating property visits for Procurement Officers.

Key Responsibilities

• Provide administrative and customer service support to the Property Procurement Team. Manage enquiries from landlords and agents by phone and email. Keep customers updated on the progress of their properties.
• Maintain accurate databases and records. Coordinate property visits for Procurement Officers. Liaise with internal teams to support the procurement process. Support the management of the existing property estate. Build positive relationships with landlords, agents and colleagues. Follow company policies, confidentiality and data protection requirements.

Required Skills

• Strong administrative and customer service skills.
• Excellent written and verbal communication skills.
• Confident and professional telephone manner.
• Strong organisational skills with the ability to manage multiple priorities.
• Good attention to detail and accurate record keeping.
• Confident using databases and IT systems.

Additional Information

The successful candidate must hold a current Enhanced DBS certificate registered on the Update Service.