Procurement Call Handler

DCV TECHNOLOGIES LIMITED; United States; Remote; USD 24,000 - 31,000; Full time

Job summary

DCV Technologies Limited seeks a Procurement Call Handler to support landlords, agents and stakeholders. You will handle calls and emails, provide accurate information and assist the Procurement Team in day-to-day duties.

The role is fully remote in the UK, 40 hours per week, Monday to Friday, with a temporary contract of 3-6 months. A current DBS registered on Update Service is required.

Qualifications

• Experience in customer service, call handling, administration, property, or procurement.
• Excellent verbal and written communication skills.
• Confident and professional telephone manner.
• Strong organisational skills and attention to detail.
• Good IT and administration skills.
• Ability to manage multiple priorities in a remote working environment.
• Ability to handle confidential information appropriately.

Responsibilities

• Handle incoming property procurement calls and emails.
• Respond to new business enquiries from landlords and agents.
• Provide accurate information and ensure enquiries are dealt with promptly.
• Liaise with Procurement Officers and Property Administrators to keep customers updated.
• Support the wider Procurement Team with administration and day-to-day enquiries.
• Maintain accurate and up-to-date records.
• Build positive relationships with customers, colleagues, and external stakeholders.
• Provide cover and support to other members of the Procurement Team when required.
• Ensure company policies, procedures, confidentiality, and data protection requirements are followed.

Skills

Customer service

Call handling

Administration

Property

Procurement

Verbal communication

Written communication

Organisation

Remote working

Confidential information handling

Job description

Procurement Call Handler

Date: 2026-10-09T00:00:00

Location: Dartford, Kent, GB, DA1 1

Work From Home: Yes

Employer: DCV Technologies

Application Deadline: 2026-11-07T20:57:12.267

Job Description

Job Details

• Job Title: Procurement Call Handler
• Location: Fully remote - candidates can be based anywhere in the UK
• Salary: £15 per hour
• Hours: Monday-Friday, 40 hours per week (8.30am-5.00pm)
• Contract Type: Temporary - 3-6 months

About the Role

Our client, a leading provider of housing solutions, is seeking a Procurement Call Handler to join their Property Procurement Team on a temporary basis for 3-6 months. The role will act as the first point of contact for landlords, agents, and other stakeholders, handling telephone and email enquiries and providing accurate information and support to the Procurement Team.

Key Responsibilities

• Handle incoming property procurement calls and emails.
• Respond to new business enquiries from landlords and agents.
• Provide accurate information and ensure enquiries are dealt with promptly.
• Liaise with Procurement Officers and Property Administrators to keep customers updated.
• Support the wider Procurement Team with administration and day-to-day enquiries.
• Maintain accurate and up-to-date records.
• Build positive relationships with customers, colleagues, and external stakeholders.
• Provide cover and support to other members of the Procurement Team when required.
• Ensure company policies, procedures, confidentiality, and data protection requirements are followed.

Required Skills

• Previous experience in customer service, call handling, administration, property, or procurement.
• Excellent verbal and written communication skills.
• Confident and professional telephone manner.
• Strong organisational skills and attention to detail.
• Good IT and administration skills.
• Ability to manage multiple priorities in a remote working environment.
• Ability to handle confidential information appropriately.

Additional Information

The successful candidate must hold a current Enhanced DBS registered on the Update Service. Please only apply if you meet this requirement and have the relevant experience required.