Procore Support Engineer – Enterprise Construction Tech

Clayco; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Bonus

Medical, dental and vision plans

401k

Paid company holidays

Employee assistance program

Flexible spending accounts

Life insurance

Disability coverage

Learning & development programs

Job summary

Clayco is seeking a Procore Support Engineer to join our Phoenix team. You will manage Procore across enterprise instances, support users, and align configurations with business workflows.

The role emphasizes collaboration with project teams and system administrators to ensure effective use and governance of Procore. The ideal candidate brings construction tech experience, strong analytical skills, and the ability to document processes clearly.

Qualifications

• Experience supporting construction technology systems, with Procore preferred.
• Solid understanding of construction management processes and financial workflows.
• Strong analytical and troubleshooting skills.
• Excellent communication and customer service skills.
• Capacity to produce clear, structured technical documentation.
• Proven ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide day-to-day administration of Procore, including user permission maintenance, tool configuration, integration variance reporting, and troubleshooting.
• Support end users through ticket resolution, technical and process guidance, and escalation management.
• Monitor system performance, oversee maintenance cycles, and coordinate with Procore support.
• Assist with updates, new feature evaluation, maintenance releases, and rollout planning.
• Develop and maintain internal documentation including SOPs and work instructions.
• Collaborate with leaders to align Procore configurations with workflows.
• Participate in quality assurance checks to ensure governance across all instances.
• Support enterprise-wide communications around Procore education resources and best practices.

Skills

Procore

Construction tech

Analytical skills

Communication

Technical documentation

Tools

Kahua

Prolog

e-Builder

ProjectSite

Job description

Clayco is seeking a Procore Support Engineer to join our Phoenix team. You will manage Procore across enterprise instances, support users, and align configurations with business workflows.

The role emphasizes collaboration with project teams and system administrators to ensure effective use and governance of Procore. The ideal candidate brings construction tech experience, strong analytical skills, and the ability to document processes clearly.