Processing Coordinator

Revolution Mortgage; Puyallup (WA); On-site; USD 42,000 - 70,000; Full time

Job summary

Revolution Mortgage is seeking a Processing Coordinator to support loan processing and serve as the liaison between customers, loan officers, and operations. This role emphasizes collaboration, organization, and delivering a positive customer experience.

You will join a team that values relationships and integrity, handling administrative duties, document collection and status updates, and helping move loans through the origination process.

Qualifications

• 2+ years of experience in mortgage or real estate industry.
• 2+ years in customer service or relationship management preferred.
• Knowledge of mortgage processes and terminology.
• Excellent customer service, communication, and multitasking skills.
• Ability to work effectively in a team environment.

Responsibilities

• Support loan processing team and act as liaison between customers, loan officers, processing specialists, and operations.
• Assist with loan origination and processing tasks to improve efficiency.
• Collect, review, and verify supporting loan documents for accuracy.
• Communicate loan status clearly to customers and internal teams.
• Take on additional duties as assigned by processing or origination teams.

Skills

Mortgage industry knowledge

Customer service

Communication

Multitasking

Team player

Job description

Revolution Mortgage is a people‑first mortgage company built on strong relationships, integrity, and a shared passion for helping families and communities achieve homeownership. Our culture is rooted in collaboration, open communication, and respect—where teamwork matters, wins are celebrated, and every role makes a meaningful impact. We work hard, support one another, and believe the best success is achieved together.

The Role.

Let’s make moves! We are looking for a Processing Coordinator to join the Revolution and create a meaningful and collaborative lending experience for our customers. As a Processing Coordinator at Revolution Mortgage, you’ll help support the loan processing team and act as the liaison between the customer, loan officer, processing specialist, and operations team. This role will require the ability to work in a team environment with a focus on customer experience and organization skills.

What you’ll be doing.

• Work together in a team environment to support the loan origination, processing, and operations team
• Provide exceptional customer brand experience as the acting liaison between the customer and the Loan Officer
• Provide support, efficiency, and administrative duties in the loan origination process
• Collect, analyze, and review accuracy of supporting loan documents
• Organize and communicate effectively on the status of loans in process
• Assume other additional duties as assigned by the processing or origination team

What we are looking for

• 2+ years of experience in mortgage or real estate industry
• 2+ years working in customer service or relationship management preferred
• Knowledge of mortgage industry
• Excellent customer service, communication, and multi-tasking skills
• Ability to work in a contributing team environment

  Revolution Mortgage provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.