Technical Writer & Process Improvement Consultant

Guidehouse; Washington (District of Columbia); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Parental Leave

401(k) Retirement Plan

Tuition Reimbursement

Mobility Stipend

Job summary

Guidehouse in Washington, DC is seeking a Management Consulting professional to support documentation, SOPs, and training materials. You will translate complex policy information into clear guidance and assist with stakeholder interviews and workshop facilitation.

The role emphasizes producing presentations, reports, and client artifacts, with 1–3 years of consulting or communications experience. A Bachelor's degree is required, travel up to 10%, and ability to obtain public trust clearance.

Qualifications

• Bachelor's degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.
• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.
• Ability to work independently while collaborating effectively within project teams.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

MS Office (Word, PowerPoint, Excel)

Communication skills

Independent work with team

Report writing

Education

Bachelor's degree

Job description

Guidehouse in Washington, DC is seeking a Management Consulting professional to support documentation, SOPs, and training materials. You will translate complex policy information into clear guidance and assist with stakeholder interviews and workshop facilitation.

The role emphasizes producing presentations, reports, and client artifacts, with 1–3 years of consulting or communications experience. A Bachelor's degree is required, travel up to 10%, and ability to obtain public trust clearance.