Technical Writer & Process Improvement Consultant

Guidehouse; Arlington (VA); On-site; USD 74,000 - 124,000; Full time

Job summary

Guidehouse is seeking a detail-oriented Management Consulting professional to support documentation, analysis, and knowledge materials for client projects. You will draft SOPs, job aids, and training content while translating complex information into clear guidance for diverse audiences.

The role emphasizes stakeholder engagement, requirements gathering, and the creation of deliverables such as presentations and project artifacts for client reviews.

Qualifications

• Bachelor's degree from an accredited college or university.
• 1–3 years in consulting, communications, technical writing, or business analysis.
• Ability to write clearly and concisely for varied audiences.
• Experience creating presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Clear writing

Presentations

MS Office

Independent work

Team collaboration

Requirements gathering

Synthesis of information

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Guidehouse is seeking a detail-oriented Management Consulting professional to support documentation, analysis, and knowledge materials for client projects. You will draft SOPs, job aids, and training content while translating complex information into clear guidance for diverse audiences.

The role emphasizes stakeholder engagement, requirements gathering, and the creation of deliverables such as presentations and project artifacts for client reviews.