Process Improvement Analyst – BPMN/Visio (Houston)

Boardwalk Pipelines; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Boardwalk Pipelines, LP in Houston seeks a Business Process Analyst to lead cross-functional process redesign and digital tool adoption across operations, engineering, project execution, and corporate functions.

The successful candidate will drive structured analysis, facilitate workshops, and deliver measurable improvements using Lean/Six Sigma and enterprise systems. A bachelor’s degree is required; a master’s is preferred.

Qualifications

• 5+ years of experience in business process analysis or operational excellence roles.
• Proficiency in BPMN and Visio or similar process-modeling tools.
• Strong facilitation and communication skills.
• Experience writing clear functional requirements and user stories.
• Ability to work independently across multiple initiatives.

Responsibilities

• Document current-state processes across business functions, identifying handoffs, cycle-time drivers, rework loops, and manual workarounds.
• Design future-state processes that leverage digital tools to eliminate waste and improve accuracy.
• Translate business needs into clear functional requirements, user stories, and acceptance criteria.
• Partner with IT’s solutions architects and data engineers to align process design with enterprise architecture and data standards.
• Measure post-implementation performance against baselines and report realized value.

Skills

BPMN

Visio

Process modeling

Power Platform

Facilitation

Requirements writing

Cross-functional

Education

Bachelor’s degree in Business, Industrial Engineering, Operations Research, MIS, or related field

Master’s Degree

Tools

Power Platform

Low-code / no-code tools

Job description

Boardwalk Pipelines, LP in Houston seeks a Business Process Analyst to lead cross-functional process redesign and digital tool adoption across operations, engineering, project execution, and corporate functions.

The successful candidate will drive structured analysis, facilitate workshops, and deliver measurable improvements using Lean/Six Sigma and enterprise systems. A bachelor’s degree is required; a master’s is preferred.