Process Design & Optimization Leader - Hybrid

Capital Group; Charlotte (NC); Hybrid; USD 154,000 - 246,000; Full time

Benefits offered by this job

Generous time away and health benefits

2-for-1 charitable gifts matching

On-demand professional development

Job summary

Capital Group is seeking a seasoned Process Design & Optimization Delivery Lead to drive enterprise transformation programs. You will independently lead high‑complex PD&O initiatives, partnering with senior management to increase scale and efficiency across core operations.

You will manage and develop resources, align stakeholders, and apply change management, governance, and benefits realization to deliver measurable business impact.

Qualifications

• 10+ years of management consulting or transformation leadership experience or 15+ years in business analysis, process design/re-engineering/optimization for large initiatives.

Responsibilities

• Lead strategic PD&O initiatives from inception to delivery.
• Manage resources and develop capabilities for the PD&O practice.
• Align stakeholder expectations and drive benefits realization.

Skills

Leadership

Transformation

Stakeholder management

Change management

Strategic thinking

Communication

AI tools

Tools

AI tools

Job description

Capital Group is seeking a seasoned Process Design & Optimization Delivery Lead to drive enterprise transformation programs. You will independently lead high‑complex PD&O initiatives, partnering with senior management to increase scale and efficiency across core operations.

You will manage and develop resources, align stakeholders, and apply change management, governance, and benefits realization to deliver measurable business impact.