Procedure Scheduler, Full-Time, Days

Sentara Health; Williamsburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Retirement plans with employer match

Job summary

Sentara Williamsburg Regional Medical Center is seeking a Scheduler for the day shift to manage patient procedure appointments. The role emphasizes accurate data entry in a computerized scheduling system, coordinating with departments, and supporting order entry and related clerical tasks in a busy hospital environment.

Candidates should have a High School diploma or equivalent, and experience in scheduling, call centers, or healthcare-related insurance processes is preferred.

Qualifications

• Experience in scheduling or patient access roles preferred.
• Familiarity with medical insurance processes a plus.
• Experience in a hospital or clinical setting is beneficial.

Responsibilities

• Schedule procedures for patients in a computerized system.
• Ensure correct patient and procedure information is entered.
• Handle order entry, communications, and basic medical-record maintenance.

Skills

Transferrable skills

Medical insurance experience

Healthcare environment

Education

HS - High School Grad or Equivalent

Job description

Overview

Williamsburg, VA

Work Shift

First (Days)

Overview

The Scheduler schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role 8:30am-5:00pm

Education

HS - High School Grad or Equivalent

Certification/Licensure

No specific certification or licensure requirements

Experience

One of the four skill levels required:

• Transferrable skills (i.e., 1 year or more in a call center environment) OR
• One year experience with medical insurance in a hospital or physician's office OR
• One year experience in a healthcare environment or OR
• Completion of healthcare related certificate program

Keywords

#INDEED, Customer Service, scheduling, billing, authorizations, administrative, referrals, Talroo-Allied Health, non-clinical.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Williamsburg Regional Medical Center, a Certified Primary Stroke Center, has 145 licensed beds and features the latest healthcare technologies, serving the region with the life-saving capabilities of an ultra-modern medical center. The hospital offers a full range of medical care from emergency heart catheterization to all-inclusive obstetrics care where patients can stay in one room. The hospital also provides advanced imaging and smart operating rooms. Sentara Williamsburg Regional Medical Center has also achieved Magnet recognition, the nation's highest honor for excellence in nursing. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day, this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.