Patient Care Representive

Sentara Health; Harrisonburg (VA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Pet Insurance

401k/403B with Employer Match

Tuition Assistance

Job summary

A healthcare provider located in Harrisonburg, Virginia, is seeking an individual for their patient registration department. Responsibilities include managing the registration process for patients, performing check-in and check-out duties, and engaging with insurance carriers. Candidates should have a high school diploma and possess strong communication skills. The role offers various benefits including medical, dental, and vision plans, as well as tuition assistance and bonuses based on eligibility.

Qualifications

• Enthusiastic and energetic communication with patients and health care professionals.
• Ability to manage registration processes and check-in/check-out functions.
• Schedule appointments and request medical records.
• Answer calls and greet patients professionally.
• Communicate with insurance carriers and discharge planners.

Responsibilities

• Responsible for registration process of new and current patients.
• Completes check‑in and check‑out functions including collection of co‑pays.
• Answers telephone calls and greets all patients and visitors.

Skills

Customer service

Communication

Education

HS Diploma

Job description

Overview

Responsible for registration process of new and current patients at the site. Completes check‑in and check‑out functions to include collection of co‑pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Location

Harrisonburg, VA

Work Shift

First (Days)

Education

• HS Diploma required

Certification/Licensure

• None required

Experience

• None required

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

EEO Statement

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.

Remote Work Eligibility

For positions that are available as remote work, Sentara Health employs associates in the following states:

• Alabama
• Delaware
• Florida
• Georgia
• Idaho
• Indiana
• Kansas
• Louisiana
• Maine
• Maryland
• Minnesota
• Nebraska
• Nevada
• New Hampshire
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Pennsylvania
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Virginia
• Washington
• West Virginia
• Wisconsin
• Wyoming