Proactive Order Management Specialist

ROCS

Radford (VA)

On-site

USD 40,000 - 55,000

Full time

3 days ago
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Job summary

ROCS is seeking an organized Order Entry/Support role in Virginia to enter customer purchase orders into QuickBooks, track status, and provide timely updates to the team.

The ideal candidate is detail-oriented, service-minded, and able to communicate clearly across departments. You will support the Customer Service Supervisor and help keep procurement moving smoothly in a fast-paced environment.

Qualifications

  • Detail-oriented with ability to manage multiple priorities.
  • Excellent written and verbal communication across teams.
  • Proactive problem-solver who can keep work moving forward.
  • Experience in purchasing, order management, or inside sales support.
  • Comfortable communicating with vendors and team members.
  • Familiar with QuickBooks or similar system.

Responsibilities

  • Enter customer purchase orders into QuickBooks and ensure all order details are complete.
  • Coordinate with internal teams to align on timelines, requirements, and order details.
  • Monitor order schedules and provide proactive updates on shipping status and issues.
  • Troubleshoot order discrepancies and facilitate quick resolutions with internal stakeholders.
  • Track order activity and follow up to keep orders moving forward.
  • Support procurement process with accurate, timely actions.

Skills

Detail-oriented
Multitasking
Clear communicator
Proactive
Vendor communication
QuickBooks familiarity

Tools

QuickBooks

Job description

ROCS is seeking an organized Order Entry/Support role in Virginia to enter customer purchase orders into QuickBooks, track status, and provide timely updates to the team.

The ideal candidate is detail-oriented, service-minded, and able to communicate clearly across departments. You will support the Customer Service Supervisor and help keep procurement moving smoothly in a fast-paced environment.

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