Data Entry Associate

ROCS; Radford (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

ROCS is seeking an organized Order Entry/Support role in Virginia to enter customer purchase orders into QuickBooks, track status, and provide timely updates to the team.

The ideal candidate is detail-oriented, service-minded, and able to communicate clearly across departments. You will support the Customer Service Supervisor and help keep procurement moving smoothly in a fast-paced environment.

Qualifications

• Detail-oriented with ability to manage multiple priorities.
• Excellent written and verbal communication across teams.
• Proactive problem-solver who can keep work moving forward.
• Experience in purchasing, order management, or inside sales support.
• Comfortable communicating with vendors and team members.
• Familiar with QuickBooks or similar system.

Responsibilities

• Enter customer purchase orders into QuickBooks and ensure all order details are complete.
• Coordinate with internal teams to align on timelines, requirements, and order details.
• Monitor order schedules and provide proactive updates on shipping status and issues.
• Troubleshoot order discrepancies and facilitate quick resolutions with internal stakeholders.
• Track order activity and follow up to keep orders moving forward.
• Support procurement process with accurate, timely actions.

Skills

Detail-oriented

Multitasking

Clear communicator

Proactive

Vendor communication

QuickBooks familiarity

Tools

QuickBooks

Job description

Job Description

Job Description

About the Role

This is a critical role responsible for entering purchase orders, submitting them to vendors, tracking order status, and providing timely updates to the team.

The ideal candidate brings a positive, professional attitude and excellent written communication skills. This position reports directly to and supports the Customer Service Supervisor, who relies on this role to provide accurate, timely, and helpful support to the team.

If you’re energized by solving problems, taking initiative, and keeping things moving forward without always being asked, we want to hear from you.

What You’ll Do

• Enter customer purchase orders into QuickBooks and ensure all order details are clear, accurate, and complete
• Coordinate with internal teams to align on timelines, requirements, and order details
• Monitor order schedules and provide proactive updates on shipping status, trends, delays, or issues
• Troubleshoot order discrepancies and help facilitate quick resolution with internal stakeholders
• Track order activity and follow up as needed to keep orders moving forward
• Ensure all actions support the smooth and accurate execution of the procurement process

Who You Are

• Detail-oriented and able to manage multiple priorities at once
• Inquisitive, service-oriented, and naturally proactive
• Able to communicate clearly and professionally across teams and roles
• Motivated by problem-solving and keeping things on track
• Experienced in purchasing, customer service, order management, or inside sales support
• Enjoy data entry and detail-oriented work while also having the interpersonal skills to communicate with vendors and team members
• Comfortable working in QuickBooks or a similar system
• Familiar with general supply chain operations and fulfillment practices

Nice to Have: Familiarity with capital projects, BOM-based purchasing, or progress billing processes

Why Join Us?

Join a collaborative, fast-paced environment where your contributions have a direct impact. You'll have the opportunity to be part of a growing company in a niche market focused on environmental protection while working with a friendly, fun team that values you as an individual.