Proactive Client Success Manager – Growth for Clinics

Paul Gough Media; Celebration (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Opportunities for development and progression

Impact on client results

Part of a high-performance team

Job summary

A dynamic marketing agency in Celebration, Florida, is seeking a proactive Customer Success Manager to enhance client success through hands-on engagement. This role focuses on ensuring clients effectively utilize the proprietary CRM system, PhysioFunnels, driving usage, and solving problems swiftly. With a salary range of $50,000 to $55,000 depending on experience, candidates should thrive in a fast-paced environment and possess strong communication and problem-solving skills. Opportunities for growth and development are available within the company.

Qualifications

• Experience in customer success, onboarding, account management, or a client-facing role is a plus.
• Ability to manage multiple clients effectively.
• Strong ability to communicate with clients confidently.

Responsibilities

• Take full responsibility for clients after onboarding.
• Work inside PhysioFunnels to support clients.
• Proactively check in with clients to ensure engagement.
• Identify and resolve client issues swiftly.
• Build strong client relationships and enhance service value.
• Collaborate with internal teams to support clients.

Skills

Ownership

Proactivity

Clear communication

Problem-solving

Attention to detail

Comfort with technology

Tools

PhysioFunnels

Job description

A dynamic marketing agency in Celebration, Florida, is seeking a proactive Customer Success Manager to enhance client success through hands-on engagement. This role focuses on ensuring clients effectively utilize the proprietary CRM system, PhysioFunnels, driving usage, and solving problems swiftly. With a salary range of $50,000 to $55,000 depending on experience, candidates should thrive in a fast-paced environment and possess strong communication and problem-solving skills. Opportunities for growth and development are available within the company.